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Blue Springs Ford
Blue Springs, MO
806 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 806 reviews
December 13, 2018
JW is great! We take the vehicle to JW everytime we need service. He always finds the time to talk with us about our needs and most of the time knows our needs bet We take the vehicle to JW everytime we need service. He always finds the time to talk with us about our needs and most of the time knows our needs better than us. Always correct about what time the vehicle will be ready too. More
by JWILSONJEFFRO
Verified CustomerEmployees Worked With
JW Williams
December 12, 2018
Great place Kevin was a great salesman. I’m not a haggler so it was a pretty straight forward sale. But he also didn’t try to push anything on me or dig for a “ne Kevin was a great salesman. I’m not a haggler so it was a pretty straight forward sale. But he also didn’t try to push anything on me or dig for a “need” to get me to buy something I didn’t want. I forgot the fiancé guys name but he was great. He helped me get a more thorough understanding of credit and how to build it. Service center has been great too. Only issue was they didn’t call me to let my vehicle was done. But that’s extremely minor in the overall scope. More
by Dodgeguy2
Employees Worked With
Kevin Melendez
December 12, 2018
Not a care in the world Went in for a safety recall and oil change. All was good accept when my wife got her car back there was items in the floor board they removed from glo Went in for a safety recall and oil change. All was good accept when my wife got her car back there was items in the floor board they removed from glove box when doing the part install. A perfume bottle also spilt over... The worse part about it, the service advisor brought her the car so je saw all of the mess. If I could upload pictures I would do that as well. Just disappointed in customer service nowadays... Tragic. More
by DLYON1
Employees Worked With
Mike Knott
December 12, 2018
Services Rendered Lee’s Summit Honda recommended Blue Springs Ford to take my damaged vehicle which was paid for by the client’s insurance State Farm. Everyone at Blu Lee’s Summit Honda recommended Blue Springs Ford to take my damaged vehicle which was paid for by the client’s insurance State Farm. Everyone at Blue Springs Ford were courteous and helpful. More
by Carol Ethington
Employees Worked With
Derek Bowlin
December 12, 2018
Sales Rep Art Kanaziz was the greatest sales Rep i have come across during my search for a new car Art helped me find the perfect car for me, he understood what Art Kanaziz was the greatest sales Rep i have come across during my search for a new car Art helped me find the perfect car for me, he understood what I was looking for and was not pushy towards me. He helped me in any way possibly he could I will defiantly recommend him and Blue Springs Ford. More
by jennifereastep
Employees Worked With
Art Kanaziz
December 12, 2018
Just ok I’ve been several times and when I go to check out the girls have no idea about the service that has been done. I was charged wrong then I had to go b I’ve been several times and when I go to check out the girls have no idea about the service that has been done. I was charged wrong then I had to go back in and explain. I’ve been to Lee Summit and they make sure I’m taken care of. They pull my car up to me and have my car washed and they make sure to lay down paper on the driver floor. More
by moshepherd17
Employees Worked With
JW Williams
December 12, 2018
Best xxxx service department this side of the Mississippi! I hope you appreciate this survey! I know how important they are. I always feel at home coming here. I did however have to wash my own car due to the I hope you appreciate this survey! I know how important they are. I always feel at home coming here. I did however have to wash my own car due to the weather being in the 40s. More
by Wesmcgowen
Employees Worked With
I worked with almost all of these employees. ??, Chayse Starin, Kim Koskovich, Larry Luther, Art Kanaziz, Ryan Jenkins, JW Williams, Sam Bell, Mike Knott
December 11, 2018
Nice but didn’t help Sam in the service department couldn’t have been any nicer, however he wasn’t able to help me. My windshield on my car (still under warranty) just ran Sam in the service department couldn’t have been any nicer, however he wasn’t able to help me. My windshield on my car (still under warranty) just randomly cracked when I was sitting in a fast food drive-thru. He was happy to take pictures of it and submit it to Ford, but it got denied bc they said they could see a chip. There is no chip, nothing hit it. Not his fault, but still no help for me. I’m out $400 replacing it when Ford truly should have covered it. More
by GriffithJ5056
Employees Worked With
Sam Bell
December 11, 2018
Will never go back Ford tried to tell me my car was way to dangerous to be on the roads and that I need to get rid of it. They never told me exactly what was wrong with Ford tried to tell me my car was way to dangerous to be on the roads and that I need to get rid of it. They never told me exactly what was wrong with my car and never told me what they did on my car. Besides that it was too dangerous to be on the road and I need to get a new car soon. They charged me an outrageous amount for something as little as a code since my car was in lockdown mode. I had several people tell me it was just a code so that’s all they should have done. I will not be going back. More
by Love3313
Employees Worked With
JW Williams
December 11, 2018
Excellent I received great service all around and prompt service, was great going over all that is offord to a customer at the time of sale. I received great service all around and prompt service, was great going over all that is offord to a customer at the time of sale. More
by Brown, nancy264
Employees Worked With
Tyson Young, Brian Metz, Kevin Melendez
