Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Blue Springs Ford
Blue Springs, MO
806 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 806 reviews
December 11, 2018
Not fleet vehicle friendly Don't take your fleet vehicle here unless you have to. Nobody ever calls to let you know the status. I always have to call them. Unless it's an oil Don't take your fleet vehicle here unless you have to. Nobody ever calls to let you know the status. I always have to call them. Unless it's an oil change, don't expect it to be done same day. Making an appt is useless. I'm sure the fleet company is partly responsible. More
by Fleetguy
Verified CustomerEmployees Worked With
Mike Knott
December 11, 2018
Professional service with respect and integrity I purchased my car at a Chevy dealer but come here for all services due to display of integrity, respect and thei professional level of service. I purchased my car at a Chevy dealer but come here for all services due to display of integrity, respect and thei professional level of service. More
by Family
Employees Worked With
Jason Bills
December 11, 2018
Great service My nav was malfunctioning. It did take them 3 tries, but they figured it out and I was only charged for the first visit. The nav is working great. The My nav was malfunctioning. It did take them 3 tries, but they figured it out and I was only charged for the first visit. The nav is working great. They also did a brake job and told me about a rebate offer available. More
by Kajore
Employees Worked With
Brent Wheeler, JW Williams
December 11, 2018
Best team The teamwork at Blue Springs Ford collision is excellent! I wouldn’t take my Lincoln anywhere else for repair. This was the second time I used this The teamwork at Blue Springs Ford collision is excellent! I wouldn’t take my Lincoln anywhere else for repair. This was the second time I used this shop and everyone I interacted with in person or phone was wonderful. More
by Marsha
Employees Worked With
The front desk ladies are professional and provide top notch customer service!, Ryan Jenkins, Jim Howard, JW Williams, Sam Bell, Mike Knott, Mark Scott, Darin King, Richard Curtis
December 11, 2018
Friendly I’ve used Blue Springs Ford for fleet vehicles and personal vehicles. Always pleasant and courteous. Quick turnaround too. Was there when tornado sire I’ve used Blue Springs Ford for fleet vehicles and personal vehicles. Always pleasant and courteous. Quick turnaround too. Was there when tornado sirens came on. They put us in a safe room for which I was grateful. More
by Susan
Employees Worked With
Mike Knott
December 11, 2018
Oil change Went to get oil changed on a Saturday morning, thought it would be long wait. Got right in. Took about 45 minutes overall, not too bad for a weekend. Went to get oil changed on a Saturday morning, thought it would be long wait. Got right in. Took about 45 minutes overall, not too bad for a weekend. Changed out the air filter and wiper blades also. Spent the same amount when I did the service myself. Overall good experience and didn’t feel like I was gouged on the price. More
by Ford owner
Employees Worked With
Jim Howard
December 10, 2018
Service It was great. Friendly and efficient. I will come back. Keep up the good work. Don't know what else to say. Have a great day. It was great. Friendly and efficient. I will come back. Keep up the good work. Don't know what else to say. Have a great day. More
by JYASSO
Employees Worked With
JW Williams
December 10, 2018
Great service department JW was excellent as usual he was very busy but he always make a point to have a quick chat with me and offer help JW was excellent as usual he was very busy but he always make a point to have a quick chat with me and offer help More
by Jeffrey.mcghee
Employees Worked With
Jimmy, JW Williams
December 10, 2018
Great customer service!! Ask for JW in service. Wonderful person to deal with. I trust this service center and the work they do! They really take care of me! Ask for JW in service. Wonderful person to deal with. I trust this service center and the work they do! They really take care of me! More
by Kitkat1900
Employees Worked With
JW Williams
December 10, 2018
Always great service I keep coming back because if the great service from JW. He is so easy to work with and very honest and up front concerning all work related to my veh I keep coming back because if the great service from JW. He is so easy to work with and very honest and up front concerning all work related to my vehicles. More
by mgerling
Employees Worked With
JW Williams
