Blue Springs Ford

Look elsewhere. Sold me a known lemon refused to take any responsibility for it. Transmission failed in less than 30 days. It is a known issue for this car but did n Sold me a known lemon refused to take any responsibility for it. Transmission failed in less than 30 days. It is a known issue for this car but did not find out until now. Comes to find out that this car is actually been buy back before so they already knew it was a lemon and still sold it anyhow. You would think that a when you buy a car from an actual big name dealership that you should actually get something that's good and don't have to worry about something breaking in the first 30 days but apparently not. The dealer ship should make good and just buy back this xxx from me but that does not seem to be an option and now I am stuck with a lemon and out a lot of money. Steer clear of this shady dealership! More

Nice people to deal with,David was very polite and fast at getting is on the road. at getting is on the road. More

Amazing service and knowledge, Great communication from Cars.com to email then to text and phone. Answered all my questions and even sent me videos on Saturday Cars.com to email then to text and phone. Answered all my questions and even sent me videos on Saturday More

With having an appointment 5 hours for an oil change, tire rotation and getting the parking brake looked at. After finally being noticed and telling someone I was out of time, the truck won’t even start tire rotation and getting the parking brake looked at. After finally being noticed and telling someone I was out of time, the truck won’t even start because the battery is dead. Luckily a tech came out, jumped it and freely admitted that he left the keys in the ignition, drained it and had to jump it to get out of the shop. No mention of this on the paperwork at all so i guess they were just going to hope it wouldn’t die on me later in the day? After back and forth with the service writer I dropped some hints that yeah maybe you should offer to replace the battery? “Well I guess I can” no thanks I’d rather run down to O’reilly and buy one myself. What a joke. More

Great people and I had a great salesman that worked with me me More

Sold the car we had on hold Friday evening and our appointment was for Saturday morning, was so disappointed. Didn't even offer to show me anything else.🥵 appointment was for Saturday morning, was so disappointed. Didn't even offer to show me anything else.🥵 More

B-Williams & Larry are super awesome andvI couldn't be happier. They took care of me a I will definitely be back for my next ride and when the lady needs a new ride we will be seeing you guys again. Tha happier. They took care of me a I will definitely be back for my next ride and when the lady needs a new ride we will be seeing you guys again. Thank You! so much BS Ford! B-Williams you the Man! Thanks brother! More

Worst customer service of any dealership I have dealt with will not return calls will not replace a repair warranty items that they have installed I have had a backup camera that have gone bad eight time with will not return calls will not replace a repair warranty items that they have installed I have had a backup camera that have gone bad eight times in five years has not work for a single full are sand owning the vehicle and Taylor is refusing to repair or replace it again their maintenance package was a joke I was shorted for oil changes for which I was promised a refund and was never delivered was never refunded my gap insurance like I was supposed to have been and now no one will call me back More

My first and last encounter with Blue Springs Ford. Talked with their salesman (lead getter) for almost a week about coming to test drive a white 4x4 Expedition. I have emails and texts from them about Talked with their salesman (lead getter) for almost a week about coming to test drive a white 4x4 Expedition. I have emails and texts from them about this specific vehicle. We finally have a break in the work schedule and drive half hour to see the vehicle on Saturday, after receiving a text from salesman that morning to make sure we are coming. We get to the dealer and they have a black 4x2 Expedition ready for me to drive. I asked them where the white vehicle is, the salesman is confused and has no idea. After I give him the stock number, his manager says they just sold the white Expedition that morning. Seems like bait and switch. I would expect it from a small independent shady dealer. More

Great Ford dealership. Personal very friendly, helpful and very professional a very good dealership to buy new or used automobiles. I bought a new 2021 escape and like it alot. and very professional a very good dealership to buy new or used automobiles. I bought a new 2021 escape and like it alot. More