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Blue Springs Ford
Blue Springs, MO
804 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 804 reviews
November 14, 2018
2015 Mustang Gt Bought the car a few months ago had some body damage to the door so car stayed after we signed papers got it back the first time and it looked worse t Bought the car a few months ago had some body damage to the door so car stayed after we signed papers got it back the first time and it looked worse than when we bought it the dealership said they wanted to make it right and they would send it to a better body guy and painter got it back the second time and still looked like crap but at this point they have had my car for the first 2 weeeks I owned it. Then we get the heavy rains and the inside of my car is full of water I call the dealership and I am told it’s not covered under warranty so I am responsible for the cost, I understand I bought a used car but most dealerships would stand behind there cars. The good side was sales team was friendly and purchasing was easy but car is an overall piece so far. More
by Jwaller85
Employees Worked With
Taylor Freeman
November 13, 2018
Great place to get your vehicle serviced From the service writers to the management team, the experience is always awesome at Blue Springs Ford. This is why I continue to purchase and service From the service writers to the management team, the experience is always awesome at Blue Springs Ford. This is why I continue to purchase and service all of my vehicles here. More
by Scottface9
Verified CustomerEmployees Worked With
Ryan Jenkins, Sam Bell, Mark Scott
November 13, 2018
2018 F250 Locate I was looking to get back into a truck and made the decision to go with a 6.7L F250. Knowing the 2018's had good rebates I started searching the inter I was looking to get back into a truck and made the decision to go with a 6.7L F250. Knowing the 2018's had good rebates I started searching the internet, found a few but by the time I got a call into someone the truck was sold. That's when I went to Blue Springs Ford and met Nichole. I told her if she could find it, I would buy it. OK so that took 5 minutes and the next thing I knew I was buying a truck. Nichole did a great job putting up with me and all my phone calls. The night I picked up my truck, November 9th, a cold front had just came in and it was freezing outside. Nichole helped me transfer all my stuff into my new truck and never complained. IT WAS REALLY COLD !! I have called Nichole after the sale with more questions and she always answers her phone. This was the most low pressured truck buying experience I have had. Thanks Nichole ! More
by Gibby
Employees Worked With
Nichole Campbell
November 13, 2018
Side view mirror replace Took a few days to get the part but only an hour to get my car fixed and back home. Nice treatment from the collision center, and Derek especially. Took a few days to get the part but only an hour to get my car fixed and back home. Nice treatment from the collision center, and Derek especially. More
by EFranke
Employees Worked With
Derek in collision center
November 13, 2018
Price My wife did not want to pay the estimated amounted 1700 hundred . I take the car back. Mike was great, polite, apologetic, treat me well. Thank you My wife did not want to pay the estimated amounted 1700 hundred . I take the car back. Mike was great, polite, apologetic, treat me well. Thank you More
by bacci1130
Employees Worked With
Mike Knott
November 13, 2018
Great salesperson and experience I called the dealership when they were closing about a car I saw online. The front desk person said everyone was headed out and to call back tomorrow. I called the dealership when they were closing about a car I saw online. The front desk person said everyone was headed out and to call back tomorrow. A minute after I hung up Nicole called me back even though everyone else was in a hurry to leave. She was great, let me know the car was available and to ask for her when we came in the next day. She was very helpful on a very cold day, showed us several cars and was the best through the entire process. We found a car we wanted and closed the deal. I've dealt with a bunch of salespeople at dealerships over the years, Nicole was definitely the best and someone I would return to to buy a car again. More
by The_Bohemian_Lion
Employees Worked With
Nichole Campbell
November 13, 2018
Pleasant experience Given Nichole’s limited experience, she did a great job. She was willing to go out of her way to make our trade in and purchase experience quite pleas Given Nichole’s limited experience, she did a great job. She was willing to go out of her way to make our trade in and purchase experience quite pleasant. I moved to this area 6 months ago and was a little nervous about finding a new Ford dealership that would meet my needs. I have been very happy with ALL of the Blue Springs Ford staff thus far. I am hoping this continues as we utilize the dealership for maintenance as well. More
by Melissa
Employees Worked With
Nichole Campbell
November 13, 2018
Always seem to get fast and honest service. Comes down to 1st service on new vehicle when a major problem occurred. They went above and beyond to fix that plus keeping me satisfied ever since (4 Comes down to 1st service on new vehicle when a major problem occurred. They went above and beyond to fix that plus keeping me satisfied ever since (4 years now). That is on top of the vehicle I had for 4 years b4 that. Have been extremely happy with all aspects of this dealership since I began working with them. More
by KHAPPYCAMPERS
Employees Worked With
Blaine Balderston, Chayse Starin, Paul Chaples, Chase Walker, Mark Scott, Darin King, Nichole Campbell
November 12, 2018
Service I came back after my service last Friday to ask about the stuff missing in the back of my truck. They went to the technician to find out but he was g I came back after my service last Friday to ask about the stuff missing in the back of my truck. They went to the technician to find out but he was going. They were to call me back today but no one had called! More
by kennethwilliams0
Employees Worked With
I do t have a clue who worked on my truck
November 12, 2018
purchased a 2019 mustang I thought Nichole did a great job explaining the ins and outs of the vehicle. Follow up was great and she was very accommodating even willing to come I thought Nichole did a great job explaining the ins and outs of the vehicle. Follow up was great and she was very accommodating even willing to come to me to have something signed that was missed. More
by scarlton
Employees Worked With
Nichole Campbell
