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Blue Springs Ford
Blue Springs, MO
809 Reviews
A family owned and run business for more than four decades, Blue Springs Ford knows what drivers from Kansas City and the surrounding areas expect from a well-run car dealership. With a huge selection of the latest Ford models and plenty of affordable and high-quality used cars, trucks and SUVs, we have something for every kind of driver.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 809 reviews
November 10, 2018
Great Place I Got exactly what I was looking for, the process was very smooth, and quick. Thanks to the outstanding customer service and my salesperson Chase. I Got exactly what I was looking for, the process was very smooth, and quick. Thanks to the outstanding customer service and my salesperson Chase. More
by Adrian
Employees Worked With
Chase Walker
November 10, 2018
Great experience! This was my very first experience with Blue Springs Ford. Kevin took the time to give me all of my options and was never pushy. No slick sales gimmick This was my very first experience with Blue Springs Ford. Kevin took the time to give me all of my options and was never pushy. No slick sales gimmicks, no pressure, just great, accomodating service overall! He answered every question I had with no hesitation, he even took the time to make sure I knew how everything worked and was set up properly. This was definitely worth the drive to get there! A++++ service!! More
by Christinakita
Verified CustomerEmployees Worked With
Kevin Melendez
November 10, 2018
Just one more step up would have been great Absolutely no complaints. I was very satisfied with my experience at the service center. I was disappointed to find a recall on my car in my pile of m Absolutely no complaints. I was very satisfied with my experience at the service center. I was disappointed to find a recall on my car in my pile of mail the next day after my visit. It would have been tip top service if they would have inquired about the recall at the time of my visit since I would have had time to take care of it that day, but will struggle to find time to take care of it now that I've returned to my regular work schedule. More
by Ford Customer
Employees Worked With
Idk
November 09, 2018
Review It was good, when I went in they got me in promptly and whenever they had new information they'd tell me immediately and sit with me in the waiting ro It was good, when I went in they got me in promptly and whenever they had new information they'd tell me immediately and sit with me in the waiting room which I liked a lot More
by dman75626
Employees Worked With
Richard Curtis
November 09, 2018
Super Friendly Was told my truck wouldn’t be ready for about 5-6hrs (which I knew so I brought a few things to keep occupied) but was offered a lift home and would r Was told my truck wouldn’t be ready for about 5-6hrs (which I knew so I brought a few things to keep occupied) but was offered a lift home and would receive a call when ready. Sweet! Darryl drove me home and the 5min ride was an awesome conversation that was great, friendly & funny! He declined my tip saying that he gets paid well and can’t accept. Highly recommend the costumer service and very pleased with how my truck turned out 👍🏻 More
by tsantos8972
Employees Worked With
Darryl (driver)
November 09, 2018
Dealerships Suck I lost my remote start fob and also needed a spare remote ignition key. When I brought my 2014 Escape SE to the dealership I had to ask way more ques I lost my remote start fob and also needed a spare remote ignition key. When I brought my 2014 Escape SE to the dealership I had to ask way more questions than I got definitve answers, and I had to involve at least two third party venders before and after service. I could not get a straight answer from anybody as to what equipment I had and where to by parts for the service needed. I kept getting the run-around from everyone. No one wanted to actually look at the vehicle first. I even had to call the original dealership in Clinton, Mo. who at least offered to help based on my VIN code. I had to allow Blue Springs to make an ignition key For A KINGS RANDOM OVER $300 and discovered for myself that my key C5JT-15K601-AB required a remote start fob C5JT-15K601-DC which I then had to order on EBAY because nobody in MO has a clue! I still have yet to get it programmed, but found a vender in Warrensburg who my be able to do so AFFORDABLY. More
by RunAroundDUDE
Employees Worked With
JW Williams
November 09, 2018
oil change Service was to my satisfaction. I enjoyed the time to just sit and read my book while they changed my oil. I just needed a diet coke. Service was to my satisfaction. I enjoyed the time to just sit and read my book while they changed my oil. I just needed a diet coke. More
by BUCKHORN41
Employees Worked With
Richard Curtis, Ryan Jenkins
November 09, 2018
Outstanding Service Dept. While another Ford Dealer could not get me in on short notice for a basic preventive service. Blue Springs Ford accommodated my service needs. Bravo Z While another Ford Dealer could not get me in on short notice for a basic preventive service. Blue Springs Ford accommodated my service needs. Bravo Zulu (Navy Speech) More
by Bill 345
Employees Worked With
Art Kanaziz, JW Williams
November 09, 2018
Awesome body shop! Sean did a great job on my F250! Took great care of me & kept me informed on the whole process! I would for sure recommend this shop for all your coll Sean did a great job on my F250! Took great care of me & kept me informed on the whole process! I would for sure recommend this shop for all your collision/body shop needs!! More
by bdbla6@aol.com
Employees Worked With
Sean Myers
November 08, 2018
Always a pleasant experience!!! I have purchased 2 cars from there. My current car is a Chrysler and I take it there for service because of my previous experience. I can never rem I have purchased 2 cars from there. My current car is a Chrysler and I take it there for service because of my previous experience. I can never remember having a negative experience. This dealership is committed to customer service. More
by R1992RHONDA
Employees Worked With
JW Williams
