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Blue Springs Ford

Blue Springs, MO

4.0
804 Reviews

3200 NW South Outer Rd

Blue Springs, MO

64015

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Showing 804 reviews

September 26, 2018

Recall on my car and was quick to get it taken care of I love taking my car here. They are always friendly and dedicated to their job. The best service I’ve ever had when it comes to my car. More

by Brittdlc1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy Tresenriter, Ryan Jenkins, Jim Howard, JW Williams, Sam Bell, Mike Knott, Mark Scott, Darin King, Richard Curtis
September 26, 2018

Service Reciew for Flex and Fusion Blue Springs Ford service center was friendly, knowledgeable and efficient. Identified some unique problems with our two vehicles. They were able to q More

by pland84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Jenkins, Sam Bell
September 26, 2018

Good experience My family has bought atleast 6 vehicles from blue springs ford over the years and we always have our service done through ford. JW goes above and beyo More

by Yayf150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Luther, JW Williams, Doug Durden
September 26, 2018

Something else wrong My passenger airbag indicator light stays on And my AC/Heater fan doesn’t work now! It was working when I dropped it off for air bag recall More

by Blue ink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Knott
Sep 26, 2018 -

Blue Springs Ford responded

Thank you for the feedback! I apologize about your recent experience. I'm confident we can resolve this. Please call me at your earliest convenience Ryan Jenkins Service Drive Manager 816-224-7367

September 26, 2018

King Ranch Great service in finding and selling me a 2015 F-150 King Ranch. I was wanting a certain year, particular color, and a lot of options. They found ex More

by FOB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Balderston, Larry Luther
September 26, 2018

Bad transmissions It took 3 weeks to get my car done. Spent almost 2 full weeks waiting on parts. But the service manager Ryan took good care of me after I couldnt get More

by Hillbilly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Jenkins, Mike Knott
Sep 26, 2018 -

Blue Springs Ford responded

I am sorry that you had to wait so long for parts. It sounds like we could have had better communication, and we will address that with our team. Thank you for the feedback and we hope to earn your business again in the future.

September 25, 2018

My $10 coupon cost more then last change the coupon was worthless . This is like bate and switch. You are also trying to make a bad report block out.I have using your for more 20 years . No m More

by jerry.mcarthur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
name unknown
September 24, 2018

Collision center- repair Derrick is always so helpful and they are very friendly at blue springs ford! Have been going here for years for everything! Mark Scott is great as we More

by Littelln13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick from the collision center , Mark Scott
September 24, 2018

Oil Change I came in for an Oil Change. I used to take my business to Dick Smith Ford in Raytown. But since you have brought on Jim Howard you will have my busin More

by Rater5678
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Howard, JW Williams
September 24, 2018

Customary great service! The car was ready within the promised timeframe. Thanks for washing it! Staff was courteous, answered my questions/concerns promptly. The place is kep More

by cdwebster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JW Williams
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