
Blue Springs Ford
Blue Springs, MO
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Great deal They are reasonable prices. Great customer service. If your looking for a great car and like your Ford's this is were you need to come! They are reasonable prices. Great customer service. If your looking for a great car and like your Ford's this is were you need to come! More
Best experience I have ever had from any dealership. Best dealership I’ve ever been to. Friendly, listening skills out of this world that really makes me, the customer, feel great! Thank you for the gre Best dealership I’ve ever been to. Friendly, listening skills out of this world that really makes me, the customer, feel great! Thank you for the great service. More
Purchase of our Ford flex Our experience was nothing short of phenomenal. When searching for a car for our family, we had a lot of questions and Larry was excellent at answer Our experience was nothing short of phenomenal. When searching for a car for our family, we had a lot of questions and Larry was excellent at answering them. The whole staff was helpful and we received top dollar for our trade in. This is the best experience we have ever had at purchasing a car. More
Able to get in quickly Work on recall was scheduled at my convenience and was done very timely. Only issue I have is sometimes I call for service, get transferred and nobody Work on recall was scheduled at my convenience and was done very timely. Only issue I have is sometimes I call for service, get transferred and nobody ever answers. More
Great experience! Chynna greeted me and was very friendly and welcoming, and extremely professional! I love the fact a woman works there instead of all men, as a woman Chynna greeted me and was very friendly and welcoming, and extremely professional! I love the fact a woman works there instead of all men, as a woman you feel like your being treated differently, not at Blue Springs Ford! Thank you Chynna! 2nd car I’ve purchased, the salesman needs some lesson from Chynna on courtesy! Only thing they asked to wash truck and failed to do it. Regards SI More
Services work Outstanding performance work was completed in a timely manner. Made suggestion on it ite.s that needed to be replaces soon. Very friendly services c Outstanding performance work was completed in a timely manner. Made suggestion on it ite.s that needed to be replaces soon. Very friendly services crew. More
Exemplary service They are courteous and attentive to your needs, always go above and beyond to make sure their customers are satisfied with their interaction at every They are courteous and attentive to your needs, always go above and beyond to make sure their customers are satisfied with their interaction at every level. More
Ford parts have become very unsatisfactory We have become dissatisfied lately with the quality of the Blue Oval. BS Ford service department has always very helpful & knowledgeable but it seems We have become dissatisfied lately with the quality of the Blue Oval. BS Ford service department has always very helpful & knowledgeable but it seems lately we can't trust the quality of Ford parts. More
No better than the rest of the other dealerships My wife took her car and asked him to change the oil and check a noise from the front end , and did not address the problem, when she came back to pi My wife took her car and asked him to change the oil and check a noise from the front end , and did not address the problem, when she came back to pick up and pay for the oil change she had to go back and ask them if they found out anything that was wrong and it was not on the paperwork nor did they Address the problem. Then I had to take it back up there and drop it off to have it checked again waste my time my wife’s time this is NOT a dealership that I would recommend anyone to go and have a simple oil change done and yes I would like a response to this survey because I think it’s pathetic they way they treated a woman in this situation More
Great experience After moving to the Blue Springs area we went to this dealership for oil changes for our Explorer and had excellent and courteous service there so whe After moving to the Blue Springs area we went to this dealership for oil changes for our Explorer and had excellent and courteous service there so when it came time to get a new vehicle we started dealing with the sales crew. When they didn’t have what I wanted on the lot, I was able to order the one I wanted and they were very helpful. I am very pleased with my new Expedition. More