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Blue Springs Ford

Blue Springs, MO

4.0
804 Reviews

3200 NW South Outer Rd

Blue Springs, MO

64015

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Showing 804 reviews

August 30, 2018

Very bad on 2 different cars we brought in for service I went in for a recall they told me to wait the will get me in a rental after a hour I went and asked why still waiting the service man thought I left More

by VHANDLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Corum, Blaine Balderston, JW Williams
Aug 31, 2018 -

Blue Springs Ford responded

We are extremely sorry if we lost you in the shuffle during your last service. This is definitely not the way we do business. If you will contact me I will personally handle your next service at NO Charge. Kyle Harris Operations Manager (816) 224-7353

August 30, 2018

Great way of doing business Put it on diagnostics and spotted the problem right away. Came up with a cost effective solution. I like doing business with these people! Sam is alwa More

by Abusa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Bell
August 30, 2018

Oil change Always honest and attentive. Also a great area to wait in. They are always so accommodating! My favorite place to service my car. I’ll be back! More

by BB1KB2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Howard
August 29, 2018

Went in for the works The staff in the service department just go above and beyond to make sure you are happy with the results. I don’t know why you would want to go anywh More

by jacksonfish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Harris, Ryan Jenkins
August 29, 2018

Amazing experience Larry makes buying a car a wonderful experience. For me being a first time car buyer he made it amazing. Had all my questions answered before leaving More

by Brooke sterling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh,Paige , Chayse Starin, Larry Luther
August 28, 2018

Great service The service was excellent, the waiting room was clean and comfortable. Every employee I came into contact with was helpful. And they even washed my ca More

by cecsav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Jenkins, Darin King, Mike Hilker
August 28, 2018

Still happy I moved out of the area, however, I still rely on Blue Springs Ford to service my vehicle. The service hours and philosophy are very customer-friendly More

by mksinclair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Jenkins, Sam Bell
August 28, 2018

What a great experience! We found our car on line. Larry was easy to deal with and very responsive. He arranged for the he car to be shipped to me in New Mexico and it arrived More

by Merlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Luther
August 27, 2018

MY BLUE FOCUS Paul Chaples sold my son a Ford Focus last month, and I was very appreciative that he took consideration as to the car my son really wanted, and he go More

by mnswaney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson Young, Paul Chaples
August 27, 2018

Service was great got my tire changed out that I had warranty on they had to order one that got there in afternoon. Took care of More

by bonitarenfro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard, service department
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