
Blue Springs Ford
Blue Springs, MO
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Fuel Tank Recall I received a recall notice for my 2010 Fusion and though I'd never been to Blue Springs Ford, it was nearby and more convenient. Wes McGowen in servic I received a recall notice for my 2010 Fusion and though I'd never been to Blue Springs Ford, it was nearby and more convenient. Wes McGowen in service checked me in and explained the process of a recall when I'd already had the fuel tank replaced several years prior to the recall notice. He was so incredibly helpful and professional and even called me back after I'd left (in well under an hour!) to let me know what their warranty department said about possibly being reimbursed for the expense I'd already incurred. Can't say enough good things about Wes and the whole service department. Including the lovely ladies in the cashier office! More
Excellent Partner on a Ford Buy Back Vehicle If you want a partner with your vehicle experience Blue Springs for is the place to go. The General Manager, sales staff, and service department are If you want a partner with your vehicle experience Blue Springs for is the place to go. The General Manager, sales staff, and service department are great partners to purchase and service a vehicle. The Ford F150 that I purchased had defective construction concerning it 4 x 4 actuator assembly and related mechanisms. Through the grueling Ford buy back process Blue Springs Ford lived up to their promises written and verbal. In my buy back experience I had unique opportunity to see first hand the executive, service, sales, finance, and collision departs. All of them exceeded my expectations in a very tough situation. Blue Springs Ford assisted me through the process in a very professional way. Special thank you to Kyle H, Mike J, and Ryan J. Because of Blue Springs Ford's choice to be a partner in my situation rather than just a car dealer I would highly recommend working with Blue Springs Ford on purchases of any vehicles. More
Great Service - Thank you Sam Bell I bought my Mercury Milan from Blue Springs Ford in July 2010. Since then, I have had my car maintenanced at their Quick Lane servicing center, where I bought my Mercury Milan from Blue Springs Ford in July 2010. Since then, I have had my car maintenanced at their Quick Lane servicing center, where I have always had a great experience. I recently had some recall work done, was able to schedule my appointment the day before getting my car into be serviced, received a follow-up call the day the service was performed to ensure that the time still worked, and was able to pick my car up with all repairs fully completed when I got off work. I appreciate the high level of service provided by Blue Springs Ford and particularly Sam Bell who has taken care of me the past few times I've been in. More
Positive experience Purchased a pre-owned vehicle recently. Sale was quick and informative. Follow up met my expectations. Overall experience was to my satisfaction. I'l Purchased a pre-owned vehicle recently. Sale was quick and informative. Follow up met my expectations. Overall experience was to my satisfaction. I'll return there in future. More
Professional customer service. Professional services and professional staff. For the past few years, we have owned cars we purchased/leased from Blue Springs Ford. We look forward t Professional services and professional staff. For the past few years, we have owned cars we purchased/leased from Blue Springs Ford. We look forward to our continuing our relationship with the dealership and the staff of BSF. More
Purchased a 2016 Ford Explorer. Larry worked hard to get us a good deal on purchasing our 2016 Ford Explorer and I was happy with the trade-in amount I received on our Ford Five-Hund Larry worked hard to get us a good deal on purchasing our 2016 Ford Explorer and I was happy with the trade-in amount I received on our Ford Five-Hundred. More
Got me in a car fast Jake Bockover was determined to get me into something I liked that was in my price range and he did just that. I am very pleased with the friendly ser Jake Bockover was determined to get me into something I liked that was in my price range and he did just that. I am very pleased with the friendly service I received at Blue Springs Ford. More
Great service The car needed a new clutch and JW took care of us. He even called to tell me my oil was due for a change and asked if I wanted to go ahead and take c The car needed a new clutch and JW took care of us. He even called to tell me my oil was due for a change and asked if I wanted to go ahead and take care of that. I didn't even notice. He was super on top of it. I had my car back with in five hours. It had even been washed!!! More
Good and friendly service I delt with Wes in the service department and he was very kind and sociable and made sure I was getting what I wanted done. I delt with Wes in the service department and he was very kind and sociable and made sure I was getting what I wanted done. More
Very friendly and very professional. Would Recommend Blue Springs over any dealership in Kansas City area buy far.There knowledgeable ,Friendly and they go the extra mile to make sure you Would Recommend Blue Springs over any dealership in Kansas City area buy far.There knowledgeable ,Friendly and they go the extra mile to make sure your satisfied.So when you go there to buy new Look up Tim Thompson. More