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Blue Springs Ford

Blue Springs, MO

4.2
799 Reviews

3200 NW South Outer Rd

Blue Springs, MO

64015

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Showing 799 reviews

April 29, 2016

Purchased a 2016 Ford Explorer. Larry worked hard to get us a good deal on purchasing our 2016 Ford Explorer and I was happy with the trade-in amount I received on our Ford Five-Hund More

by hayden, don47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry, Tyson
April 28, 2016

Got me in a car fast Jake Bockover was determined to get me into something I liked that was in my price range and he did just that. I am very pleased with the friendly ser More

by MegGarcia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Bockover
Apr 29, 2016 -

Blue Springs Ford responded

Hi Meg and thank you for this excellent feedback! We're excited to hear that Jake was able to work out a very good deal for you! He is an asset and we appreciate all he does. We look forward to working with you again and hope that you enjoy your new car! - the Blue Springs Ford team

April 22, 2016

Great service The car needed a new clutch and JW took care of us. He even called to tell me my oil was due for a change and asked if I wanted to go ahead and take c More

by Kevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JW
Apr 27, 2016 -

Blue Springs Ford responded

Thank you for writing about your visit with us, Kevin! I am happy to hear that JW was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; please come see us for any future needs! - The Blue Springs Ford Team

April 21, 2016

Good and friendly service I delt with Wes in the service department and he was very kind and sociable and made sure I was getting what I wanted done. More

by jarhead199
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes
Apr 22, 2016 -

Blue Springs Ford responded

Hi and thanks for the great feedback! We're very happy that Wes was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! - the Blue Springs Ford team

April 21, 2016

Very friendly and very professional. Would Recommend Blue Springs over any dealership in Kansas City area buy far.There knowledgeable ,Friendly and they go the extra mile to make sure you More

by Kcking
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Thompson for sure.And anyone in management.
Apr 22, 2016 -

Blue Springs Ford responded

Thanks for the fantastic feedback! We will always try to go the extra mile to please our customers. Thanks for the recommendations and we hope you enjoy your purchase for many miles of safe and happy travels! - the Blue Springs Ford team

April 20, 2016

Don't bother with used car department I bought my vehicle at Blue Springs Ford new in '05. I had a very pleasant experience buying it. The service department is very good as I never have More

by C K
Recommend Dealer
No
Employees Worked With
Paul
Apr 22, 2016 -

Blue Springs Ford responded

I am terribly sorry to hear about the negative impression you got during your most recent visit to our dealership. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please come back and visit us so we can work towards a resolution. Your satisfaction is of the utmost importance. Sincerely, the Blue Springs Ford team

April 19, 2016

Always top notch! Loyal customer to another local Ford dealership for 8 years after many frustrations we tried Blue Springs Ford! They were amazing, efficient, friendly More

by AmandaRN03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
Apr 22, 2016 -

Blue Springs Ford responded

Amanda, thank you for taking the time to submit this amazing feedback. Our team takes pride in their efficient, friendly and knowledgeable customer service and will be ecstatic to hear that you left Blue Springs Ford satisfied. Please remember that we're always here to assist you with any future auto needs! - Blue Springs Ford team

April 17, 2016

1st Ford after 30 years of being a Chevy owner My family has always owned Chevy's since Grandpa was a GM employee. My Dad & brother have already made the switch to Ford several years back - I am th More

by AppyMama1969
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Howard
Apr 19, 2016 -

Blue Springs Ford responded

Thank you so much for the excellent feedback! It's a pleasure working with you and your family! Here at Blue Springs Ford, we always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. - the Blue Springs Ford team

April 14, 2016

Great People This is the second car that we have purchased from this dealer. The pricing of the new vehicle and value given for our trade was more than fair. Eve More

by Chaprick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Chaples
Apr 19, 2016 -

Blue Springs Ford responded

Thank you so much for the great review of your experience at our dealership and especially with Paul. Our teams from both the sales and service department had a pleasure assisting you and are grateful for the 5-star review. We are committed to serve excellent customer service to all areas of our dealership and we are delighted to know you drove away a happy customer! Thanks for your recommendations; we look forward to the opportunity to service you in the future. - the Blue Springs Ford team

April 13, 2016

Pleasant & Fast Brought my 2014 F-150 in for Quick Change. Service advisor was very pleasant to deal with. I teased him about getting my oil change, tires rotated an More

by KMF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Eggers
Apr 14, 2016 -

Blue Springs Ford responded

We appreciate your marvelous feedback. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as prompt, friendly and professional service to our guests. Please come see us for any future needs! Thanks again. - the Blue Springs Ford team

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