Boardwalk Ferrari- Service Center

Service normally a great experience. Not this time. I just needed a tire replacement on my Lusso. It was dropped off Thursday and I had no proactive commun normally a great experience. Not this time. I just needed a tire replacement on my Lusso. It was dropped off Thursday and I had no proactive communication at all on status. I had to call every day. When I called to find that status on Tuesday and asked for status I was told because there was no new status no reason to call me. I said I appreciate the sarcasm then I was hung up on. Maybe a bad day. I was told it would be delivered on Wednesday but again no call in am to tell me when. I had to call again when it would be to my home. I don't get that level of service at my local restaurant. Don't like writing bad reviews about Ferrari.. just odd... More

Excellent servcie Naz kept me updated every step of the way, all promises met and overall experience was fantastic. The vehicle was ready when promised and clean. Steve Naz kept me updated every step of the way, all promises met and overall experience was fantastic. The vehicle was ready when promised and clean. Steve runs a top notch service department. More

Excellent Service From The Top Notch Team at Boardwalk The service experience at Boardwalk is always excellent. They deliver exactly what they say they will and always strive to exceed expectations. They The service experience at Boardwalk is always excellent. They deliver exactly what they say they will and always strive to exceed expectations. They have done work installing aftermarket mods on my McLaren several times and each time the work has been flawless and completed exactly when promised. Steve and the entire Service Team are great! More

Excellent Customer Service Had a minor scratch on my front and rear rim - dropped my 2018 488 spider off 10/01/2018 at 10:30 a.m. and it was ready and completed by 10/03/2018 10 Had a minor scratch on my front and rear rim - dropped my 2018 488 spider off 10/01/2018 at 10:30 a.m. and it was ready and completed by 10/03/2018 10:00 a.m. Excellent customer service and highly recommended. More

Great service again As always, Boardwalk takes care of my car. No need to worry when I drop off. And it always comes back looking better than new. Paul Frey does a grea As always, Boardwalk takes care of my car. No need to worry when I drop off. And it always comes back looking better than new. Paul Frey does a great job handling my needs. More

Terrific maintenance experience Took my Maserati Gran Turismo in for its first service. Paul was wonderful to deal with and extraordinarily knowledgeable about my car. He explained Took my Maserati Gran Turismo in for its first service. Paul was wonderful to deal with and extraordinarily knowledgeable about my car. He explained everything that was to be done and the work was completed on time. Also had the car detailed and it looked awesome when I picked it up. Boardwalk had a very sharp employee take me to and from my office. Boardwalk is the only place I will go for my Masi’s services. More

MASERATI Service Experience The Best Trained and Courteous Service Personnel! I have 2 Ferrari Cars....Best Ever Service!!!! ****1 MASERATI - Need Loaner Car when in for Serv The Best Trained and Courteous Service Personnel! I have 2 Ferrari Cars....Best Ever Service!!!! ****1 MASERATI - Need Loaner Car when in for Service Too long to turn around MASERATI in for service More

Customer service sucks. Since we picked up our Maserati, the Service Manager has been obnoxious and condescending. When complained to Shad Warren, the GM at the dealership, Since we picked up our Maserati, the Service Manager has been obnoxious and condescending. When complained to Shad Warren, the GM at the dealership, He was even worse. I can't say enough bad things about this dealership. They are all very nice out front to sell you the car, but when it comes to service, they really don't give a xxxx about their customers. I would NEVER recommend this dealership. Remember all, Park Place is right down the block. More

Repairs on my 2000 Ferrari What can I say but just excellent service from Steve and his team. I had many exotics vehicles but by far this dealership was the best experience I e What can I say but just excellent service from Steve and his team. I had many exotics vehicles but by far this dealership was the best experience I ever had with any dealership I came across More

Magicians Just ten days into ownership of my Ferrari F12, with less than 500 total miles on the odometer, I had the unfortunate experience of being peppered wit Just ten days into ownership of my Ferrari F12, with less than 500 total miles on the odometer, I had the unfortunate experience of being peppered with stones from a passing rock hauler. No dents, but numerous little chips in the paint, a chipped headlight, and a chipped windshield. Talk about being sick to your stomach! Steve Fordham, Boardwalk Ferrari's Service Manager, said his team would handle everything from meeting with the insurance adjuster to repairing all damage to like-new condition. And they absolutely did. No fuss, no muss, no stress. While the car was under their care, I authorized the installation of a complete front end clear protective film (just in case something like this ever occurred again). The film was expertly done and gives me more peace of mind. Steve and his team are truly professional in every respect. More