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Boardwalk Ferrari- Service Center

Plano, TX

5.0
834 Reviews

834 Reviews of Boardwalk Ferrari- Service Center

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March 28, 2018

Maintenance work on 612 I recently had my 612 serviced, and a few small items repaired. Paul Frey did an excellent job in overseeing the repairs. He furnished an estimate f More

by mcdco2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2018 -

Boardwalk Ferrari responded

Thank you for sharing your Ferrari 612 service experience at Boardwalk Ferrari. Please let Paul know anytime that we may be of further service to you. We appreciate you!

March 16, 2018

Great annual maintenance experience Had my first experience with maintenance of the car. Such a smooth process from start to finish. Paul took excellent care of everything and the car fe More

by jl458
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2018 -

Boardwalk Ferrari responded

Thank you for sharing your recent annual maintenance service experience with us on DealerRater. Please let Paul know anytime that we may be of further service to you. Have a great weekend and enjoy your 458.

March 15, 2018

Stands behind their work We had gotten our Porsche wrapped with a paint protection film @ Boardwalk, and the wife noted a small imperfection in the film on the car's hood. We More

by tomc_mets
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2018 -

Boardwalk Ferrari responded

Thank you for sharing your service experience with us on DealerRater this evening. We appreciate you. Please let Paul know anytime that we may be of further service to you. Have a great evening.

March 05, 2018

Excellent service Steve and his team at Boardwalk Ferrari always deliver. Excellent customer service and very professional. The new dealership building is the icing on More

by wilfridorc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2018 -

Boardwalk Ferrari responded

Wilfrido, thank you for entrusting your Ferrari to us. We sincerely appreciate your business and recommendation. Please let Steve and Paul know anytime that we may be of further service to you. Congrats with all your success with ParkUpFront as well. Make it a great week.

February 27, 2018

Terrific Service from Paul I met Paul when I purchased my first Maserati from an out of state dealer and it was time for service. From my first visit he was professional, court More

by JSOHO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2018 -

Boardwalk Ferrari responded

Thank you for recognizing Paul Frey's maniacal professionalism! We love it and we sincerely appreciate your recommendation this afternoon. Please let us know anytime that we may be of further service to you. Make it a great evening.

February 24, 2018

California service I had the early service done on my 2010 California. Paul Frey, the service advisor, was truly exceptional. He was very knowledgeable, professional & e More

by Gabe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2018 -

Boardwalk Ferrari responded

Gabe, thank you for sharing your Ferrari California service experience with us on DealerRater. Please let Paul Frey know anytime that we may be of further service to you. We appreciate your business and recommendation. Have a great weekend.

February 22, 2018

More great service It was time to get the annual service on our Cali, plus some odd electrical gremlins needed to be addressed. The new service area on the east side of More

by tomc_mets
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2018 -

Boardwalk Ferrari responded

Thank you for recognizing Paul and our new service drive. We appreciate you and your recommendation. Please let us know anytime that we may be of further service to you. Be safe out there and enjoy your Ferrari... when these rains subside.

February 08, 2018

Ferrari 599 Customer service was excellent. They demonstrated a vast knowledge of parts and solutions for various issues. However, after they cleaned the vehicl More

by DD599
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2018 -

Boardwalk Ferrari responded

Thank you for sharing your experience with us and you have our sincere apology that your Ferrari 599 was returned in that fashion. That is not acceptable, nor the Boardwalk Ferrari way. Please stop in anytime and we will make sure to get it cleaned up properly. We sincerely appreciate your feedback, so that the issue can be addressed.

January 27, 2018

Service with a smile Had a weird squeaking sound on the e-brake for a couple of months. After a deep search and taking the 458 apart Paul and his tech found the squeak an More

by SebasRides
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel Elam
Jan 29, 2018 -

Boardwalk Ferrari responded

We sincerely appreciate you sharing your service experience with us on DealerRater. Please let Paul and Sam know anytime that we may be of further service to you. Have a great week!

January 26, 2018

Satellite radio repair-F12 My F 12 was experiencing an intermittent satellite radio interruption. I took it to Paul Frey and he diagnosed a software problem. A Boardwalk technic More

by Carfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2018 -

Boardwalk Ferrari responded

Thank you for sharing your service experience with us on DealerRater this afternoon. We appreciate the opportunity to be of service to you and your F12. Have a great weekend.

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