Boardwalk Ferrari- Service Center

Avoid this dealership Looks like this boradwalk have only one person in the service (Paul) They don't have any standard pricing for parts or services They don't get b Looks like this boradwalk have only one person in the service (Paul) They don't have any standard pricing for parts or services They don't get back to you for your call. Unfortunately , there is no option in north Plano. Please avoid this dealership if you can More

Clear bra installation Service was great. Picked up and delivered my car. Work completed on time. People were extremely courteous and friendly. They even washed my other Service was great. Picked up and delivered my car. Work completed on time. People were extremely courteous and friendly. They even washed my other car before it was returned. More

Coilover Install Even though this is a Ferrari/Maserati dealership, I have my Audi serviced here. I get the service, quality and attention to detail that you would exp Even though this is a Ferrari/Maserati dealership, I have my Audi serviced here. I get the service, quality and attention to detail that you would expect as a Ferrari owner at the same (or often, better) rates that I see from German automobile repair shops. With this service crew I am always confident that I get more than I asked for. They always pay attention to what I think I need and yet when my car is returned to me I"m always impressed with their attention to the little things that let me know that they went beyond what I asked. If you are looking for the most skilled and professional shop in DFW, this is it.. More

As it should be.. The entire Boardwalk Ferrari Maserati team really seems to have it together. I've gotten great customer service every single time I've gone in there The entire Boardwalk Ferrari Maserati team really seems to have it together. I've gotten great customer service every single time I've gone in there and I didn't even buy my Maserati from there!! From the front office to the back service bay the attitude and customer 1st feel is consistent. Very cool and yet very rare in this day and age. More

Customer Service Exceeded Expectations When my vehicle required service, Paul was great to work with. I required emergency road service on a Sunday and when I placed a call to Paul, he answ When my vehicle required service, Paul was great to work with. I required emergency road service on a Sunday and when I placed a call to Paul, he answered and helped to locate the needed number. Throughout the entire vehicle repair, he kept me informed on the status and took the time to answer every question presented. Also, the repair was completed ahead of schedule which was a huge bonus, It is obvious he takes pride in his work and truly understand his clients needs. More

Ferrari and Maserati service at Boardwalk-my experience. I was always skeptical of dealer service until I began using Boardwalk. The service staff is intelligent, friendly, and interested in my service conce I was always skeptical of dealer service until I began using Boardwalk. The service staff is intelligent, friendly, and interested in my service concerns. They are very complete with regard to recommended service and preventative maintenance. I have owned a variety of performance cars throughout the years and I really appreciate their thoroughness and their willingness to accommodate any difficulties and preferences. They greatly enhance the pleasure of Ferrari and Maserati ownership. I have dealt with Boardwalk for ten years, and, prior to that, I would have thought it impossible to be pleased with any dealership service department. I will continue to rely on Boardwalk for service on my late model Ferrari and Maserati. More

Great service experience As a relatively new used-Ferrari owner, I was anxious to take my car in for its first annual service. Having worked with Steve Fordham several years As a relatively new used-Ferrari owner, I was anxious to take my car in for its first annual service. Having worked with Steve Fordham several years ago as my service advisor on a prior vehicle, I knew that I would be in good hands. After a detailed inspection by Chris, Boardwalk's resident 360 guru, Paul Frey called me with the list of recommded items. Paul took the time to walk me through all the things my car needed now, as well as "watch list" items that could wait for a while before addressing them. Paul allowed me to come in the shop to talk with Chris and take a look at my car while it was up on the lift. The Boardwalk Service Team kept me well informed throughout the service process and, as a result, they have a very satisfied customer. Kudos's to the entire Boardwalk Service Team! More

Recent Service I would like to thank all at Boardwalk Ferrari for being so friendly and professional. A special thanks to Paul Frey for calling me in advance to arra I would like to thank all at Boardwalk Ferrari for being so friendly and professional. A special thanks to Paul Frey for calling me in advance to arrange an appointment for when a good time would be for me to bring my California in for service and get it done in super quick time. The service department headed up by Steve Fordham has given me by far the best ownership experience I have had in a long time. There are many dealerships in Dallas that can learn from these guys. Thanks for for helping make my Ferrari car ownership a great one. More

repair of my Ferrari I was surprised how much work my car needed. There was GREAT communication with me. This communication with me established a trust that my work was I was surprised how much work my car needed. There was GREAT communication with me. This communication with me established a trust that my work was needed! Thank you Chris and Paul. More

Recent Service at Boardwalk Ferrari I had an unusual electrical issue with my Ferrari California. After delivering the vehicle to the dealership, I was notified within a few hours of th I had an unusual electrical issue with my Ferrari California. After delivering the vehicle to the dealership, I was notified within a few hours of the cause of the problem. The Boardwalk service team did an excellent job of repairing my vehicle and in very short order. In addition, by tapping into their vast experience, they were able to cut my repair cost by 75%. I cannot compliment them enough. My special thanks go to Paul Frey, my personal service advisor, as well as to Sara Marques and Larry Neighbors for the consistently high level of customer satisfaction they deliver. And of course to the excellent service technicians at the dealership, because, without them, this could not have happened. Thank you. TRW More