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Boardwalk Ferrari- Service Center

Plano, TX

4.9
780 Reviews

780 Reviews of Boardwalk Ferrari- Service Center

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February 02, 2015

Simply the best! Paul and Steve set the customer service bar very high - and beat it every time! They have taken care of my BMW for years and I highly recommend this More

by Michael S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 03, 2015 -

Boardwalk Ferrari responded

Michael, thank you for sharing your Boardwalk service experience and for entrusting your BMW with us. We appreciate your business and recommendation. Please let Paul Frey and Steve Fordham know anytime that we may be of further service to you.

January 28, 2015

Thank You Boardwalk Ferrari Maserati of Plano - Awesome!! I'd like to thank the Boardwalk Ferrari Maserati team for an outstanding buying and service experience! Thanks to Phil, Paul, Larry and Shad -- I hig More

by jeff_c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Larry Neighbors, Shad Warren, Philip Antinone
Jan 28, 2015 -

Boardwalk Ferrari responded

Jeff, thank you for sharing your experience with us on DealerRater. We sincerely appreciate your business and please let us know anytime that we may be of further service to you. We hope that you are enjoying this beautiful day in North Texas.

October 17, 2014

Great Service When I heard an unfamiliar noise in my car, I stopped in at Boardwalk one day, completely unannounced. One of the techs was able to help immediately. More

by DFPat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike and Chris in service, Larry Neighbors
Oct 17, 2014 -

Boardwalk Ferrari responded

Thank you for sharing your recent service experience with us. Please let Larry, Paul, Sara and Steve know anytime that we may be of further service to you. We hope to see you at our Fall Concorso tomorrow. Have a great weekend.

October 17, 2014

Great customer service In just one of many instances a service rep went above and beyond the call of duty when he stayed more than an hour past closing to receive my 599 for More

by phulseberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Larry Neighbors, Philip Antinone
Oct 17, 2014 -

Boardwalk Ferrari responded

Thank you for sharing your Boardwalk Ferrari experience here on DealerRater this afternoon. We sincerely appreciate you and please let Larry, Philip, Steve or Paul know anytime that we may be of further service to you. We hope to see you at our Fall Concorso tomorrow.

October 16, 2014

Ferrari Annual Maintenance and Track Certification Very good overall experience. Great work and the very best staff. Completed on time and below cost estimate. Staff on hand at Track event were very he More

by charlesfick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 16, 2014 -

Boardwalk Ferrari responded

Thank you for sharing your Boardwalk Ferrari service experience this evening on DealerRater. Please let Steve Fordham and Paul Frey know anytime that we may be of further service to you. We appreciate you. Have a great evening and hope to see you at our Fall Concorso on Saturday.

October 15, 2014

Treat Customers Like Family Fair price, willing to go the extra mile, always helpful on the phone with minor questions. Open to creative ideas, willing to share info. and update More

by Jesus Payan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
October 15, 2014

service work to get front end aligned Service department wad great to work with. Provided courtesy drop off and pickups. Guys were great to work with. Only issue I had is the alignment pr More

by D Hill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 15, 2014 -

Boardwalk Ferrari responded

First off, thank you for sharing your recent service experience with us. Secondly, you have our sincere apology that the alignment issue was not caught on your first visit. We are committed to excellence and thank you for the opportunity to make this right. Have a great evening and please let us know anytime that we may be of service to you. We appreciate you.

March 20, 2014

Excellent - have now had two service visits and they are great in all respects, especially flexibility given that I live in Houston and have it serviced in Dallas More

by jmroach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : also Paul Frey
Mar 20, 2014 -

Boardwalk Ferrari responded

Thank you for sharing your service experience on DealerRater this morning. We sincerely appreciate the opportunity to serve you. Please let Steve Fordham know anytime that we may be of further service to you.

December 05, 2013

Service Date: Oct. 22, 2013. Larry was Service Date: Oct. 22, 2013. Larry was professional, courteous, and fantastic. I forgot my Valentine One hard-wire kit, and Larry installed a k More

by MM3.9GT3
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Neighbors
Dec 05, 2013 -

Boardwalk Ferrari responded

Thank you for sharing your Boardwalk Ferrari service experience on DealerRater this afternoon. We sincerely appreciate your business and please let Larry Neighbors know anytime that we can be of further service to you. Enjoy your 458... we know that you will.

November 15, 2013

Was in for a simple brake pad swap and couldn't have asked for a better experience. Steve was able to accomodate my schedule with ease and in my case I waited for the vehicle to be finished and my stay More

by BrettLevay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nov 15, 2013 -

Boardwalk Ferrari responded

Brett, thank you for taking the time to share your Boardwalk Ferrari / Maserati service experience with us on DealerRater. We appreciate your business and recommendation. Have a great weekend and please let Steve Fordham know anytime that we can be of further service to you.