780 Reviews of Boardwalk Ferrari- Service Center
Simply the best! Paul and Steve set the customer service bar very high - and beat it every time! They have taken care of my BMW for years and I highly recommend this Paul and Steve set the customer service bar very high - and beat it every time! They have taken care of my BMW for years and I highly recommend this shop for all premium European car repairs. More
Thank You Boardwalk Ferrari Maserati of Plano - Awesome!! I'd like to thank the Boardwalk Ferrari Maserati team for an outstanding buying and service experience! Thanks to Phil, Paul, Larry and Shad -- I hig I'd like to thank the Boardwalk Ferrari Maserati team for an outstanding buying and service experience! Thanks to Phil, Paul, Larry and Shad -- I highly recommend Boardwalk and I very much appreciate your efforts to make a great buying and service experience!! More
Great Service When I heard an unfamiliar noise in my car, I stopped in at Boardwalk one day, completely unannounced. One of the techs was able to help immediately. When I heard an unfamiliar noise in my car, I stopped in at Boardwalk one day, completely unannounced. One of the techs was able to help immediately. We went for a test ride, and then he spent the next 30 minutes going over everything and answering all my questions. Fortunately I don't have to stop in too often, but when I do I am always treated with courtesy and professionalism. Thank you, Steve and your team, for taking care me. More
Great customer service In just one of many instances a service rep went above and beyond the call of duty when he stayed more than an hour past closing to receive my 599 for In just one of many instances a service rep went above and beyond the call of duty when he stayed more than an hour past closing to receive my 599 for estimation of damage caused by from a shipper gone bad. More
Ferrari Annual Maintenance and Track Certification Very good overall experience. Great work and the very best staff. Completed on time and below cost estimate. Staff on hand at Track event were very he Very good overall experience. Great work and the very best staff. Completed on time and below cost estimate. Staff on hand at Track event were very helpful and this was a nice touch demonstrating Boardwalk's "above and Beyond" level of service and attention to a quality customer experience. More
Treat Customers Like Family Fair price, willing to go the extra mile, always helpful on the phone with minor questions. Open to creative ideas, willing to share info. and update Fair price, willing to go the extra mile, always helpful on the phone with minor questions. Open to creative ideas, willing to share info. and updates during the process and genuinely care about the Ferrari community through involvement and sponsorship of local events and the local FCA chapter. More
service work to get front end aligned Service department wad great to work with. Provided courtesy drop off and pickups. Guys were great to work with. Only issue I had is the alignment pr Service department wad great to work with. Provided courtesy drop off and pickups. Guys were great to work with. Only issue I had is the alignment problem that I took it on for didn't get fixed the first time. If they would have done any test drive with the car, they would have noticed. So out took two trips to get it done right. But when it was competed the second time, I did my own test with the service manger and it was perfect More
Excellent - have now had two service visits and they are great in all respects, especially flexibility given that I live in Houston and have it serviced in Dallas great in all respects, especially flexibility given that I live in Houston and have it serviced in Dallas More
Service Date: Oct. 22, 2013. Larry was Service Date: Oct. 22, 2013. Larry was professional, courteous, and fantastic. I forgot my Valentine One hard-wire kit, and Larry installed a k Service Date: Oct. 22, 2013. Larry was professional, courteous, and fantastic. I forgot my Valentine One hard-wire kit, and Larry installed a kit he had with him, and told me to bring my kit to him the next day. The first year service on my 458 was performed flawlessly. More
Was in for a simple brake pad swap and couldn't have asked for a better experience. Steve was able to accomodate my schedule with ease and in my case I waited for the vehicle to be finished and my stay asked for a better experience. Steve was able to accomodate my schedule with ease and in my case I waited for the vehicle to be finished and my stay was very comfortable. More