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Bob Ferrando Ford
Girard, PA
2,106 Reviews
Welcome to Bob Ferrando Ford! Located in Girard, PA, minutes from Erie, PA Bob Ferrando Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Bob Ferrando Ford a good one - for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you've come to the right place. Call 814-774-5678
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,106 reviews
October 29, 2021
Very efficient, helpful friendly service persons, clean and neat waiting area, pleasant customer service person and neat waiting area, pleasant customer service person More
by Kat
Verified CustomerEmployees Worked With
Other Employees :
Laurie Garber
October 28, 2021
When I drove it home the tire was low..turns out all 4 were 20 lbs. crack in windshield. When I came in to pick up the car, the monthly pmt was much higher. For that pmt, I could have bought a better were 20 lbs. crack in windshield. When I came in to pick up the car, the monthly pmt was much higher. For that pmt, I could have bought a better car. They had showed me my pmt in writing. They need to make this right.I paid cash for half so as to get the payment of $185.00. I would like to add that it was very nice doing business with Jesse Illig. More
by Kettalea62
Employees Worked With
Barb, Jesse Illig
October 28, 2021
Always feel treated fairly when I leave my car for service which is a 2010 so I have had 12 years of experience with Fernando Ford. service which is a 2010 so I have had 12 years of experience with Fernando Ford. More
by Seanilequeen
October 27, 2021
Great service. Not terribly fond of one of the guys who answers the phone in the service department. But I still keep going there! answers the phone in the service department. But I still keep going there! More
by Lordog
Employees Worked With
Other Employees :
Anthony Thomas my service tech. He’s the best!, Laurie Garber, Doug Casane
October 27, 2021
This team got me in when I am visiting from out of town for basic maintenance I was unable to schedule before I traveled to Erie. They took great care of me and My parents use them as well for their car ca for basic maintenance I was unable to schedule before I traveled to Erie. They took great care of me and My parents use them as well for their car care. More
by JIMANDCLAYMORE
October 23, 2021
Excellent service, very friendly, speedy service short wait time for getting an appoint very pleased wait time for getting an appoint very pleased More
by Applebeednr
Employees Worked With
October 22, 2021
The last 3 times I used this location, the two gentleman are, quite frankly RUDE. This last time will be the last time I step foot in their service center. The manager called me after to literally yell at are, quite frankly RUDE. This last time will be the last time I step foot in their service center. The manager called me after to literally yell at me for not refilling the gas in the loaner. I put 5 dollars in but apparently it wasn’t exactly where it It was when I took it off the lot. I have spent tens of thousands of dollars just in their service area over the last 10 years over 4 vehicles. They lost that over maybe $3 in gas. I don’t know if Arlind is no longer there, but he hasn’t been there the last few times I visited. If he isn’t, that is an incredible loss to Ferando Ford. The check out woman in the office has always and continued to be lovely, but this last dealing with the other two were it. And I have to say, I am hearing this same thing from numerous people. More
by Jcarr830
October 21, 2021
Service is always excellent and seamless, no waiting both dropping off and picking up. No waiting to schedule dropping off and picking up. No waiting to schedule More
by Harry Eighmy
October 21, 2021
Very professional. Did what they said. In a timely manor. Providing transportation while my truck was in the shop was a big plus… Providing transportation while my truck was in the shop was a big plus… More
by J6
October 20, 2021
Great service good people good communication care about the customer and make sure you understand what is going on the customer and make sure you understand what is going on More
by joe09161970
Employees Worked With
Other Employees :
Anthony Thomas Great job, Laurie Garber, Doug Casane
