Bob Ferrando Ford

Awesome customer service and they work for you Shout out to salesmen Todd and Robert and the most awesome lady barb for going the extra mile to help me I would recommend this place in a heartbeat Shout out to salesmen Todd and Robert and the most awesome lady barb for going the extra mile to help me I would recommend this place in a heartbeat More

Pleasantly Surprised Buying from Todd Kroh at Ferrando Ford was easy and painless compared to my past experience with other dealerships. We were able to do the majority of Buying from Todd Kroh at Ferrando Ford was easy and painless compared to my past experience with other dealerships. We were able to do the majority of the negotiation over the phone, and my car was ready to be picked up on the day I came in to finalize the deal and sign my paperwork. I would highly recommend Todd and Ferrando to anyone looking for a new vehicle. More

Only Ford dealer for me Always responsive to any questions or concerns. If they don't have exactly what I am looking for they will find it. Scott is just a great guy to work Always responsive to any questions or concerns. If they don't have exactly what I am looking for they will find it. Scott is just a great guy to work with. More

2017 Ford Escape Scott Wolfe was very professional and was not pushy. During the demo ride he thoroughly explained the leasing process. Thanks to Mandi Miller for expl Scott Wolfe was very professional and was not pushy. During the demo ride he thoroughly explained the leasing process. Thanks to Mandi Miller for explaining all the tech features to me and my family. More

Great experience. Treated with the utmost respect and kindness..the staff was extremely warm and friendly..made my car purchase a pleasant experience. Will certainly re Treated with the utmost respect and kindness..the staff was extremely warm and friendly..made my car purchase a pleasant experience. Will certainly recommend these guys to family and friends. More

Great experience. Todd was amazing. He was very attentive to what I communicated to him in regards to price range, quality and specific needs for a family vehicle. Todd Todd was amazing. He was very attentive to what I communicated to him in regards to price range, quality and specific needs for a family vehicle. Todd's personality was very pleasant. He was very courteous and welcoming to my family members who at times were a bit distracting during the pending sale. I feel that Todd went above and behind what most sales persons would do within similar circumstance. It's obvious he enjoys the interaction with his customers and truly cares about them. More

My experience Lovely place to buy a car and so friendly and nice and knowledgeable definitely will be back to buy another car in the near future Lovely place to buy a car and so friendly and nice and knowledgeable definitely will be back to buy another car in the near future More

From nightmare to great experience! It all started in the service center at BOB FERRANDO. They found some issues with my old truck and I was advised not to keep putting money into it! So It all started in the service center at BOB FERRANDO. They found some issues with my old truck and I was advised not to keep putting money into it! So the search began for a used and then a new vehicle. Scott wolf was pretty patient with me during the whole process. We discussed what I was looking for and what I could afford and he was able to find the right truck and the right price. Thanks More

Truly Grateful! My car ended up being a total loss, so I started looking around the dealerships for a reliable SUV. While browsing, I met Scott Wolfe. I told him my s My car ended up being a total loss, so I started looking around the dealerships for a reliable SUV. While browsing, I met Scott Wolfe. I told him my situation and what I was looking for, he graciously showed me around the lot. Once I found one I was interested in with no hesitation and a smile, walked all the way across the huge lot (multiple times btw) to get information and keys for each vehicle. I eventually found one, a 2012 Ford Escape Limited. The miles were right and the price was too! Scott really helped me find the perfect vehicle for my family! Infact, everyone there was friendly and helpful. Paul helped me with my financing, he worked with me and helped me get the best payment possible! Both gentleman, in their own ways made my car buying experience enjoyable! I look forward to dealing with Bob Ferrando Ford out in Girard PA again! More

Good experience! I gave Fernando’s a 5 star because they help you out anyway possible. If you have a price range they don’t push you to get this or that. They are extr I gave Fernando’s a 5 star because they help you out anyway possible. If you have a price range they don’t push you to get this or that. They are extremely helpful and they look out for the customer needs not theirs. More