Bob Ferrando Ford

HEATED SEATS NOT WARM ENOUGH TO MY LIKEN. I have cooling and heated seats in my 2018 MKC. I've checked reviews and i'm not the only one who thinks the heated seats are not as warm as cars that I have cooling and heated seats in my 2018 MKC. I've checked reviews and i'm not the only one who thinks the heated seats are not as warm as cars that only have heated seats. More

they did a great job Very efficient and did a great job, we were experiencing a problem and it is fixed. It was very pricy, think because the indicator was in the gas tan Very efficient and did a great job, we were experiencing a problem and it is fixed. It was very pricy, think because the indicator was in the gas tank. Ugh More

service experience. Excellent service. They were right on time picking the car up and bringing it back. Had a clean car to boot. The service person I talked to on the ph Excellent service. They were right on time picking the car up and bringing it back. Had a clean car to boot. The service person I talked to on the phone was very courtesy and the driver was also. Everyone I have dealt with at Ferrando is friendly. More

Pleasant detailed experience Salesman Shawn Hass was very easy to work with. He is very personable and very knowledgeable. He went over lease and buy options and said they provide Salesman Shawn Hass was very easy to work with. He is very personable and very knowledgeable. He went over lease and buy options and said they provided loaner vehicles if necessary when having service. More

Excellent customer service My dad totaled his Envoy a few years ago. He went to Bob Ferando Ford and began leasing a Ford F150. Since then he began leaving another truck and whe My dad totaled his Envoy a few years ago. He went to Bob Ferando Ford and began leasing a Ford F150. Since then he began leaving another truck and when my mom was ready to upgrade she went and got a preowned car. We've always had great experiences with Shawn and all the other employees. Everyone is polite, considerate, and helpful. More

Thank you! Always a fantastic experience! Thank you all very much. It is always a pleasure to have my vehicle serviced here. You are all doing a great job Always a fantastic experience! Thank you all very much. It is always a pleasure to have my vehicle serviced here. You are all doing a great job More

Making a bad situation good I hit a deer and had to replace my car quickly. Todd got us exactly what we were looking for and for a lot less than we were expecting to pay. I hit a deer and had to replace my car quickly. Todd got us exactly what we were looking for and for a lot less than we were expecting to pay. More

Very satisfied purchase Salesman (Patrick) is professional and knowledgeable. The lady (Barbarar) is so nice to do all documentations, as you may know many many paperwork’s u Salesman (Patrick) is professional and knowledgeable. The lady (Barbarar) is so nice to do all documentations, as you may know many many paperwork’s usually. A gentleman (Paul) guided me to choose proper extension warranty of my new car. A young lady (sorry for forgetting her name, probably Katherine) introduced the instruments in the car making sure I know how to use that, which is quite helpful for my 4 hours driving back home. Overall, I need express my thanks to all fellows in my purchase. I will definitely refer my friends and colleagues this dealership. Happy holidays! Kevin More

Blessed! My experience was a pretty good one, Todd was very considerate, informative, friendly,and helpful. Paul as well was very courteous and informative. My experience was a pretty good one, Todd was very considerate, informative, friendly,and helpful. Paul as well was very courteous and informative. I came looking for a used car for work and left with a dream car of mine. I'm happy with my new addition to the family. All in all I got a good deal, I only wish for better deals on big purchases who wouldn't? They are trustworthy enough to shop with in the future. Heck we family now,lol . Looking forward to my free car washes among other incentives,which I think are pretty awesome. Also I couldn't ask for a smoother transaction, keep up the great work cousins! More

Great Service Experience at Bob Ferrando Ford. My service department experience was a good experience. In their customer friendly dept, they got me in/out & took care of the problem. Please than My service department experience was a good experience. In their customer friendly dept, they got me in/out & took care of the problem. Please thank them for helping me. More