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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,468 Reviews

1,468 Reviews of Bob Ferrando Ford - Service Center

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December 01, 2020

Service was fast, friendly, and efficient. As always, I was treated “like family” by your top notch service staff. They’re one of the main reasons I keep coming back. More

by Linjber
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
November 25, 2020

Everybody that I dealt with was knowledgeable and kind. The car was left in the morning and was finished in a timely manner. Great service. Thank you. More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Casane
November 25, 2020

I’m not originally from Pennsylvania and I hate getting my car inspected, but these guys were straight forward and did a great job. Really appreciated the service. I’m on my second car I have bought from t More

by Bne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
November 21, 2020

Ever since I purchased my vehicle from Ferrando Ford I’ve taken it there for service. The service department is excellent in accommodating me and repairing my vehicle. John Barney ( service manager) is top n More

by gemini212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2020

We are very pleased with this dealership. We buy or lease our cars from them. Excellent personnel and service. Special thanks to Todd, John, Arlen, and Doug. More

by Debbi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber
November 17, 2020

I’m very pleased with Bid FerrandoFord. They are always very personal when I go there and friendly. I always enjoyed talking with Pat MaCafferty who had sold me all my vehicles. He has since passed away. More

by Rgenglert46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
November 17, 2020

All areas of the business are extremely clean and well organized. Great service, good selection of days/times available and all employees are engaging and friendly. More

by Shelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat McCafferty, Laurie Garber, Doug Casane
November 16, 2020

Awesome as always! Thanks so much for taking care of me as you all do. Very professional and prompt. Thanks again and continue the great work! More

by kjklobus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
November 13, 2020

Great people and staff service was great. Would like to see more inventory in the parking lots. Everything else looks good. Will shop for a vehicle again. More

by rawhouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
November 11, 2020

I needed my car inspected, oil change and tire rotation. Ended up also needing front brakes. I was given the bad news gently, along with a cost breakdown. I approved the work. It was done quickly (while I d More

by ANDYKYLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Garber, Doug Casane
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