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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,468 Reviews

1,468 Reviews of Bob Ferrando Ford - Service Center

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October 23, 2020

The service dept is top notch. They are always so accommodating. They always let me know the options and give me all the information I ask for. More

by D24hough
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2020

I have been a customer for almost 20 years. I bought my first Ford here. I found the sales people did not try to use high pressure to sell their products. I liked that. I also like their service dept. , as More

by GBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
October 17, 2020

Great service. Great guys, especially Arlen. Keep it up. Easy scheduling. Good attitude. Very accommodating. They understand time constraints. Wouldn’t go anywhere else. Bravo! More

by disneyfan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
October 16, 2020

Great service as always! Car inspection was quick and efficient. The waiting room was clean and set up for social distancing. Everyone was friendly and polite. More

by jddpro5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Casane
October 16, 2020

Been a customer of Ferrando Ford for over 25 years. I wouldn't go anywhere else for service! Great people and customer service here! Great job! More

by James P Yurcan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Casane
October 14, 2020

Had some work done on my ford explorer the service department fixed everything for me and they were honest which is hard to find these days. More

by Mainofic@gmail.com
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
October 12, 2020

Great service and wait time was minimal for my oil change. Price is always reasonable. Friendly atmosphere both in the garage and the waiting room! More

by Jules8330
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2020

As I sit in the waiting room with my mask on and read a sign that says No mask No service. Two of your employees walk about with no mask one even came in to make a cup of coffee for themselves. I think th More

by NJFOOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2020

The service department took there time to correct the problem. We only prefer to bring our vehicle to your service department because you do a great job. More

by Discorover72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Casane
October 06, 2020

Awesome dealer I bought my Truck here, and I get it serviced here. The team is really helpful and professional. I highly recommend Bob Ferando Ford! More

by vmvacca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
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