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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,475 Reviews

1,475 Reviews of Bob Ferrando Ford - Service Center

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June 21, 2024

The team was phenomenal at diagnosing the car problem and coming up with a solution despite back orders on parts. The daily updates were much appreciated! Thank you for getting our car up and running well! More

by gurdaka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2024

Do a good job . But expected car washed after last service but was not done . More

by Scottgren38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven McInchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Irvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2024

The service department is top-notch and really seems to know what they’re talking about. We haven’t had any bad luck with them so far. The only thing that we were concerned about is that the new tires wer More

by HEYROSIE12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2024

Got me appointment very quickly, did a really good job, washed my vehicle, nice surprise. More

by Ron.Herhold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

Keaton Chase is one of the best salesman, he is not pushy and seems to always know what we are looking for! More

by AliAva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keaton Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

Arlen and Ed did an excellent job with my truck, good communication, hood craftsmanship, all around a great experience. More

by Justinhinsch2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2024

The service department is amazing very kind and respectful!! Always easy to get in and out More

by NA13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2024

Everything was taken care of on my list and they were very efficient! I’m happy with my work! More

by D Muccio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2024

Always get me in for service and very friendly people . They do great work and I have no complaints More

by dordworek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2024

GREAT PEOPLE IN THE SERVICE DEPARTMENT! VERY KNOWLEDGEABLE, POLITE, AND KIND. WITH ARLEN AND JOHN WORKING THERE AS LONG AS THEY HAVE SAYS ALOT. More

by BEVERLY.BIBLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven McInchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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