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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,463 Reviews

1,463 Reviews of Bob Ferrando Ford - Service Center

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December 04, 2023

Great quick service on new tires & alignment. Dropped my car the night before & it was ready by 10 the next day. More

by MABBOTT526
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arlen Bird
December 04, 2023

Polite, knowledgeable and considerate It's always a pleasure when I have to deal with the Service Department at Bob Ferrando More

by Jimhealy7
Recommend Dealer
Yes
Employees Worked With
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Mello
December 04, 2023

It was neither good nor bad. I'm neutral about Ferrando Oh for Pete's sake Good night More

by FANNYBRIGGS4
Recommend Dealer
Yes
Employees Worked With
John Barney
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Barney
December 03, 2023

I would recommend this dealership to whoever wants to buy their next vehicle. good experience More

by Camp
Recommend Dealer
Yes
Employees Worked With
Paul Dedionisio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven McInchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Irvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Cooley
November 30, 2023

Little disappointed. Made an appointment, they inspected car, needed a few repairs. They didn't have the parts. Had to make a second appointment. Dropped off the car. Got More

by bernie.mackowski
Recommend Dealer
No
Employees Worked With
Collin Mello
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Mello
November 30, 2023

Excellent service center people are very friendly especially mr arlen bird very helpful gentlemen 👍highly recommended. More

by 3LIZA7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Kroh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2023

Arlen is awesome! He is always so friendly and does a great job of explaining things. He’s also very accommodating! Keep up the great work! More

by JILLERIEPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2023

Arlen treats me as if I'm family. He keeps me coming back. Love Fernando Ford world More

by PAINTERMAN1313
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arlen Bird
November 28, 2023

It was easy & they explained everything I always go to them for tests for my service More

by Rich
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arlen Bird
November 24, 2023

Ferrando always takes good care of me and my vehicle. Arlen and crew are the best! More

by HISKID_58
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arlen Bird
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