Bob Ferrando Ford - Service Center

Always happy with the knowledge and service every time I bring in my vehicle for service. Very helpful and courteous employees! bring in my vehicle for service. Very helpful and courteous employees! More

Productive Thorough precise easy to work with. Clean and tidy waiting area and knowledgeable staff Clean and tidy waiting area and knowledgeable staff More

Very professional service and knowledgeable of vehicles and parts and willing to get the best quality parts and getting the job done fast and parts and willing to get the best quality parts and getting the job done fast More

Very pleased with the dealership. Get all.of our service done here. Very happy with sales people. Get all.of our service done here. Very happy with sales people. More

Ferrando always provides excellent customer service. John Barney and Arlen are two of the best service professionals I have ever dealt with. They keep you informed of the progress of the service and exp John Barney and Arlen are two of the best service professionals I have ever dealt with. They keep you informed of the progress of the service and explain in detail what was completed and any additional issues found. Best customer service in Erie. Thank you More

Great service, extremely knowledgeable people who make it easy to understand what is going on through the whole process and at a price that is affordable. easy to understand what is going on through the whole process and at a price that is affordable. More

The customer service manager John has excellent communication and follow up skills and we appreciate this. – Steve Chizewick. communication and follow up skills and we appreciate this. – Steve Chizewick. More

Thanks for the service. It was scheduled and completed quickly. Truck ran well with new tie rod end. Thanks ! It was scheduled and completed quickly. Truck ran well with new tie rod end. Thanks ! More

Quick work no waiting long for service. Just one thing I didn't get my free car wash Just one thing I didn't get my free car wash More

They were fast and efficient getting my vehicle taken care of and back to me. care of and back to me. More