Bob Ferrando Ford - Service Center

Awesome. .they get you the best price on every service. I only take my truck to them. .they get you the best price on every service. I only take my truck to them. More

I appreciated John’s careful inspection of my vehicle for a rattle that I heard…his mechanic solved the mystery and parts are ordered a rattle that I heard…his mechanic solved the mystery and parts are ordered More

Efficient, fast and friendly! Thank you for your quick turnaround on my car. We appreciate it! Thank you for your quick turnaround on my car. We appreciate it! More

I took my car in for recall work on my engine and there was absolutely no communication from the dealer to me. I had no idea what was going on the entire time and when I contacted them for an update they a was absolutely no communication from the dealer to me. I had no idea what was going on the entire time and when I contacted them for an update they acted as if I was a burden and bothering them. (I only contacted them 2 times in a few weeks span for an update). More

Thank you for scheduling car maintenance in such a short notice. Great job. I was happy with my car. notice. Great job. I was happy with my car. More

Oil change very little wait time wonderful staff and service they went above and beyond to help me service they went above and beyond to help me More

They did a wonderful job from start to finish and even after buying my bronco after buying my bronco More

Professional, expertise service , knowing that my vehicle is road ready and safe means a lot. is road ready and safe means a lot. More

Prior to this visit I had the car in a couple of months earlier for the same issue. Although I told them it was the same problem I was required to bring it back in before they could put it on the schedule. earlier for the same issue. Although I told them it was the same problem I was required to bring it back in before they could put it on the schedule. It was the same problem and they needed to order parts but it would be covered under the warranty. I had the option of leaving the car or I could bring it back when the part came in. Since they had no rentals available I picked the car up. The part came in the day before the holiday (Thursday) and was told that it could not be fixed for me to take the car out of town on Sunday. So $400+ later for a car rental, I dropped the car off and asked that it be ready that coming Friday as I would needed it to go out of town again. I was not happy when the serviceman said they would see what they could do but others were ahead of me. I felt that I should have been put on the schedule knowing the part was due, I was already out the $400 and shouldn’t have to rent a car a second time. I asked to speak with the supervisor who apologized and assured me the car would be ready when I returned and it was! More

Understanding. Friendly. Efficient. Everyone at Bob Ferrando was very friendly and efficient. It is always a pleasure working with Shawn. We recommend Bob Ferrando Friendly. Efficient. Everyone at Bob Ferrando was very friendly and efficient. It is always a pleasure working with Shawn. We recommend Bob Ferrando to everyone. More