Bob Ferrando Ford - Service Center

Been going there for years. Do great job. Best service in Erie by far. Thanks Do great job. Best service in Erie by far. Thanks More

Best place for service! I won’t go anywhere else. Guys are honest and do t try to sell you what you don’t need. Everyone is personable and kind. I won’t go anywhere else. Guys are honest and do t try to sell you what you don’t need. Everyone is personable and kind. More

Arlen and his team are top notch! They fix the problem the first time. They don't try to upsell you unnecessary services. Class acts! They fix the problem the first time. They don't try to upsell you unnecessary services. Class acts! More

Very smooth process. The dealer ship employees were very knowledgeable and helpful. Would recommend to friends and family. The dealer ship employees were very knowledgeable and helpful. Would recommend to friends and family. More

It's very rare these days that a dealership won't push you into any unnecessary and expensive repairs. That's why I chose Bob Ferrando is an honest dealer you into any unnecessary and expensive repairs. That's why I chose Bob Ferrando is an honest dealer More

The Bob Ferrando Service team was courteous and helpful. When I dropped my Lincoln Nautilus off for service, they had my vehicle checked in for service and had me on my way quickly! When I dropped my Lincoln Nautilus off for service, they had my vehicle checked in for service and had me on my way quickly! More

Dealership is always friendly And let's you know what's is going on with the service at the time you are there. what's is going on with the service at the time you are there. More

John really came to my aid when I needed to replace my inspection stickers following having to replace my windshield. I forgot to bring the copy of the receipt for the new windshield and he allowed me to inspection stickers following having to replace my windshield. I forgot to bring the copy of the receipt for the new windshield and he allowed me to have Safelite email him a copy so that he had all the proper documentation to replace the inspection stickers on my vehicle. He saved me and I am always appreciative for John as he has been there for me before. He is an exceptional Service Manager. More

I’ve been dealing with Bob Ferrando Ford for over 30 years. I have never been unsatisfied with the sales and service departments. It’s nice to know you can trust them with your vehicles years. I have never been unsatisfied with the sales and service departments. It’s nice to know you can trust them with your vehicles More

I was pleased with how the dealer handled the recent recall on my car. They communicated well with me regarding parts availability, offered me a loaner if needed (it wasn’t), and then got me in and out recall on my car. They communicated well with me regarding parts availability, offered me a loaner if needed (it wasn’t), and then got me in and out for the repair as scheduled. More