Bob Ferrando Ford - Service Center

I love this dealership. I have purchased multiple cars from there and will continue to do so in the future. I will always recommend it to Friends and family. The service cen I have purchased multiple cars from there and will continue to do so in the future. I will always recommend it to Friends and family. The service center is also super. They are professional and accommodating all while providing superior service. More

I've had a good experience with Ferrando Ford and their service department for the past 7 years. I will continue to bring my Ford vehicle to this service department for future service needs. service department for the past 7 years. I will continue to bring my Ford vehicle to this service department for future service needs. More

The service department at Ferrando was absolutely fabulous. Would highly recommend each and everytime. I had multiple phone calls to solve my issue and each time Colin was gracious and kind. fabulous. Would highly recommend each and everytime. I had multiple phone calls to solve my issue and each time Colin was gracious and kind. More

The service department at Ferrando was absolutely fabulous. Would highly recommend each and everytime. I had multiple phone calls to solve my issue and each time Colin was gracious and kind. fabulous. Would highly recommend each and everytime. I had multiple phone calls to solve my issue and each time Colin was gracious and kind. More

Always service beyond expectations at Bob Ferrando World. Arlan is holy professional in expertise and courtesy to customers Arlan is holy professional in expertise and courtesy to customers More

Great service. Friendly. I would recommend them for service on any make of vehicle. Super Friendly. I would recommend them for service on any make of vehicle. Super More

I have never been Disappointed in anyway with the service I recieve at Fernando Dealership. Always very timely and work completed without issue. Highly recommend!! service I recieve at Fernando Dealership. Always very timely and work completed without issue. Highly recommend!! More

I recently brought in my f-150 for an air conditioner issue. It turned out to be a leaking condenser. After diagnosing, Arlen called me and let me know that parts s d labor were going to be over $900. I issue. It turned out to be a leaking condenser. After diagnosing, Arlen called me and let me know that parts s d labor were going to be over $900. I let him know that I had an extended warranty on the vehicle. This upset Arlen and he made it well known that next time I needed to let him know that up front. He also said that Bob Ferrando typically doesn’t accept extended warranty coverage. After that, my truck sat in the shop for the remainder of the week between working out warranty coverage and getting the part delivered. Arlen did a poor job keeping me up to date on what was going on and the timeframe in which I was supposed to get my truck back was pushed back twice. After finally getting the truck back, I drove away only to notice the following day that a check engine light was on. I took it to a local mechanic that I trust and low and behold a sensor was left unplugged causing the check engine light. 3 days after that my a/c was back to blowing cold air… Again I took it back to the local mechanic and he ran dye through it to find that the new condenser that was installed at Bob Ferrando was installed too tight up against the inner cooler and was already damaged and leaking coolant. It is now scheduled to come back in to Bob Ferrando and I’m hoping, though I have little faith, that they will make it right and install a new condenser and do it correctly this time. More

Fast, easy and friendly customer service. ....no worries, everything is done the right way....thanks ....no worries, everything is done the right way....thanks More

My salesman did nothing but lie. I'm very unsatisfied with the salesman. He never returned phone calls either. The manager even said he would call back and he didn't. I'm very unsatisfied with the salesman. He never returned phone calls either. The manager even said he would call back and he didn't. More