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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,463 Reviews

1,463 Reviews of Bob Ferrando Ford - Service Center

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April 29, 2023

Scheduling is very smooth & easy. I’m retired so I waited in Ferrando’s provided customers waiting room. All staff is friendly & pleasant. Great Service!! More

by TMAITPETTIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2023

Collin was very helpful in finding parts that weren't as expensive saving me a lot of $$. More

by First buyer...babs66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The General Manager.
April 28, 2023

We needed a car and Terry was very helpful. We test drove several cars. This was the best for us. More

by HEAVENSVIEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dedionisio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry
April 28, 2023

Always gets any work that needs done done right and in time frame that they say. Everyone is always friendly and helpful More

by COLINBIRD18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven McInchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2023

The got me in the same day I called. With in the hour. Took 45 mins to get there. They put in a new battery and solved my problem, no problem!! Highly recommend!! More

by jezariyah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2023

Agents are friendly the service was fast and efficient nice place to wait for your vehicle More

by Davncher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2023 -

Davncher responded

absolutely nice atmosphere

April 27, 2023

I was very comfortable with our sales rep. Not pushy very knowledgeable about the vehicle we purchased. Will definitely recommend to others. More

by rivera.marylou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessie Illig
April 26, 2023

I was satisfied with my service , and I would like this mechanic to always work on my car , ty. More

by Cargirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2023

This is my go to always my go to dealership! Service department is beyond superior. They treat you with the utmost courtesy. I believe that they strive to give you the best deal possible. More

by bnladopted2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dedionisio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven McInchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Irvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All that salesmen!, Matthew Suscheck
April 20, 2023

Always available to service my truck with a minimum of fuss. They are quick, thorough, professional, competent, and pleasant. More

by grayinwyoming
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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