Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,463 Reviews of Bob Ferrando Ford - Service Center
Sort by
January 17, 2025
Very helpful staff from sales to finance Finance rep was outstanding Sales team was great was outstanding Sales team was great More
by Karao
Verified Customer
January 14, 2025
I was very thankful that the flat tire could be repaired at a reasonable charge. All of the 3 other tires were also low. Now I have good AWD traction back! at a reasonable charge. All of the 3 other tires were also low. Now I have good AWD traction back! More
by Bonnie123
Employees Worked With
January 14, 2025
Wouldn’t even help with replacing the defective seatbelt Submitted but could have stated the dealership could help somehow after spending over $100.000 this year 2024. Will not give dealer any more of our Submitted but could have stated the dealership could help somehow after spending over $100.000 this year 2024. Will not give dealer any more of our business. And most likely never buy a ford again!!! More
by miller.allen0440
January 11, 2025
Very friendly and knowledgeable did work on time. It’s my go to place for my escape It’s my go to place for my escape More
by GOTOMAN51
January 10, 2025
BOB Ferrando is the best! Service parts and sales all treat you like your there only customer! Thanks Bob Ferrando Ford! Service parts and sales all treat you like your there only customer! Thanks Bob Ferrando Ford! More
by TDOOLY2009
Employees Worked With
January 10, 2025
Everyone is always Kind and accommodating. Always my first pick for a dealership in Erie county! Always my first pick for a dealership in Erie county! More
by cahristine87
Employees Worked With
January 10, 2025
Everything was done in a quick and professional manner. They explained what was going to be done and how soon it would be done. Timing was great! They explained what was going to be done and how soon it would be done. Timing was great! More
by ndedionisio
January 10, 2025
Arlin is the best! He always makes me feel like an important customer and takes such good care of me and my husband….not just a number! Thanks Arlin! He always makes me feel like an important customer and takes such good care of me and my husband….not just a number! Thanks Arlin! More
by Chiggins
January 09, 2025
I appreciated the evaluation of my battery and quick oil change and tire rotation. I was pleased that Ford replaced the battery under warranty without charge. change and tire rotation. I was pleased that Ford replaced the battery under warranty without charge. More
by clyde.l.davis
January 05, 2025
Great service, helpful, kind. Service manager explained everything, I was able to get a loaner car, which helped immensely! Best service EVER !! Service manager explained everything, I was able to get a loaner car, which helped immensely! Best service EVER !! More
by Natalie.Szymanowski
Employees Worked With
