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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,463 Reviews

1,463 Reviews of Bob Ferrando Ford - Service Center

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January 08, 2023

We drive 30 minutes to use Ferrando Ford Lincoln for their service department. They have never let us down in the 15+ years we have been customers. Arlen Bird is very reliable, honest and always follo More

by Lincoln Girl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven McInchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barb in finance is our girl! 5 ?, Laurie Garber, Doug Casane
January 03, 2023

Everyone was friendly and kind. .Devin walker went above and beyond..very helpful..Thank you all so much.... More

by Destinypjc77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dedionisio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2023

All they did is complain, and yell over the phone, this 15 word minimum thing is dumb More

by amarl92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I dont remember the name
January 02, 2023

I've had nothing but quality work done at Ferrando. Ford great job service department More

by jwenslow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
January 01, 2023

Service team was so helpful and very quick. Really appreciate their expertise and prompt service. More

by e1ford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2022

Always professional staff. Service was easy to schedule. Service was quick and the waiting room was nice. More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Casane
December 23, 2022

They are always very kind and efficient people, sure glad i bought my Ford there ! More

by Pfwishnok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven McInchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
December 21, 2022

The service center at Ferrando is and always has been excellent! Their workers are friendly and prices are fair and you can count on them to have the work done in a timely fashion. I recommend Ferrando s More

by mandi1021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber
December 14, 2022

The service department is excellent. They are always helpful and willing to accommodate you. Their work is outstanding as well. More

by Boss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Casane
December 14, 2022

Very efficient, took me in right on time and found out I had a critter in my air cleaner. You just never know what's going to happen. More

by abirch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Casane
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