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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,478 Reviews

1,478 Reviews of Bob Ferrando Ford - Service Center

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December 02, 2022

Courteous, competent staff. They always take care of us. No complaints from me or my wife. More

by RISTNI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber
December 02, 2022

Ferrando Ford is No. 1 in my book! Has been our dealer for 25 years. We travel 25 miles to this dealership because they are simply the best! In sales, finance, service an More

by BStefano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
December 02, 2022

Arlen is fantastic to work with. He is the reason we keep coming back to Fernando for service. More

by Chipmaria95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Kroh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dedionisio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Suscheck
November 28, 2022

Great service. We were seen the same day and the service department completed the job efficiently. More

by brenkar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber
November 22, 2022

Finally found a dealership that fixed my issue! My tech Adam Hammer was awesome! Kept me up to date with the repairs the whole time ! More

by Tom J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Hammer, Doug Casane
November 21, 2022

Service department is top notch . John the service manager always makes sure that I’m in and out quickly. More

by srfoor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Wolfe, Laurie Garber, Doug Casane
November 17, 2022

They were very prompt at scheduling my appointment and started the repair at once. They were all very helpful More

by Darladoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2022

Service department is very responsive to customers needs and goes out of it's way to accommodate the customer while offering honest and professional advice concerning whatever the problem is. Also they mo More

by Stan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2022

My2021 Eco Sport is a Great Car Love it and great service on My last Oil Change More

by PAMDAVID486
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dedionisio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane, Matthew Suscheck
November 11, 2022

Your people are the best. They went out of their way to try and help me with my problems. I could not have been treated better. More

by bkded
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dedionisio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Casane
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