1,463 Reviews of Bob Ferrando Ford - Service Center
They were not able to fix the problem with my vehicle but informed me of the best place to go. The loaner vehicle I was given I was not familiar with and it took me 5 minutes just to figure it out so that I informed me of the best place to go. The loaner vehicle I was given I was not familiar with and it took me 5 minutes just to figure it out so that I could start it and drive off the lot. More
They are always great. Honest, friendly and helpful. I never feel like I’m just a number. Honest, friendly and helpful. I never feel like I’m just a number. More
I had a warning pop up on dash and in Ford Pass. I called 1st thing in morning and they got it in after lunch. Even better they were able to correct in 30 minutes. Actually was able to get back to w I called 1st thing in morning and they got it in after lunch. Even better they were able to correct in 30 minutes. Actually was able to get back to work to finish day. Very happy with this visit. More
I was pleased to get work completed and elated that a loaner vehicle was available for my use. loaner vehicle was available for my use. More
Very prompt and courteous belie the importance of my time the interaction with the service manager Arlen was very pleasant he was very polite and knowledgeable. Went above and beyond. the interaction with the service manager Arlen was very pleasant he was very polite and knowledgeable. Went above and beyond. More
Great customer service guys treated me with respect and the work was done in a timely manner. 👍🏾 the work was done in a timely manner. 👍🏾 More
Great timely service with very nice and helpful service managers! I can get a loaner car if needed! managers! I can get a loaner car if needed! More
Great customer service communication through service process. Friendly and helpful right from the beginning. Would recommend to friends process. Friendly and helpful right from the beginning. Would recommend to friends More