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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,481 Reviews

1,481 Reviews of Bob Ferrando Ford - Service Center

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November 03, 2021

Doug in the Service Department was a huge help and my car got done before my set appointment date. I will definitely be back in the future for car help! More

by palmerapaige
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Casane
November 02, 2021

As ALWAYS I was well taken care of by the Service Dept. Tried to start my car early in the morning and discovered the battery was dead. Called the Service Dept. and talked with John Barney. He had Clyde co More

by CMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2021

Everyone is always very helpful, courteous and friendly. Good to do business with. Thank you More

by John Agnello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven McInchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
November 01, 2021

The gentlemen are very nice and is always smiling knows exactly what is wrong with my card and fixed them. More

by climpson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
October 30, 2021

Ferrando Ford is simply the best! Sales, service and finance are all top notch. With a friendly staff that’s always accommodating. More

by BStefano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber
October 29, 2021

Great service department ! John & Doug are always courteous. will buy my next vehicle from Bob Ferrando Ford based on the service department. More

by cherico
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonh barney & Doug Cassane, Laurie Garber, Doug Casane
October 29, 2021

Service Staff, Especially Arlen are great! Great service and timely. Professional. Accommodating Great job guys. More

by Tribefan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2021

Very efficient, helpful friendly service persons, clean and neat waiting area, pleasant customer service person More

by Kat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber
October 28, 2021

Always feel treated fairly when I leave my car for service which is a 2010 so I have had 12 years of experience with Fernando Ford. More

by Seanilequeen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
October 27, 2021

Great service. Not terribly fond of one of the guys who answers the phone in the service department. But I still keep going there! More

by Lordog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Thomas my service tech. He’s the best!, Laurie Garber, Doug Casane
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