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Bob Hook Chevrolet
Louisville, KY
1,395 Reviews
6 Decades, 3 Generations, 1 Tradition.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,395 reviews
January 21, 2011
Bob Hook has outstanding Customer Service! They have a Friendly & knowledgeable sales staff. I worked with John Bruen, he made my car buying experience wonderful. Being a woman buying a car I was hesitan Friendly & knowledgeable sales staff. I worked with John Bruen, he made my car buying experience wonderful. Being a woman buying a car I was hesitant, but I was treated with respect from the minute I walked in the door. I will definitely be back! More
by smountjoy
Employees Worked With
John Bruen, Meredith Lawrence, Tom Osborn
Helpful September 10, 2008
I purchased my used 2006 Monte Carlo from Bob Hook. It was the best experience I have ever had!!!! Then when I thought it coudn't be better I visited their service and WOW. Everyone their couldn't be be was the best experience I have ever had!!!! Then when I thought it coudn't be better I visited their service and WOW. Everyone their couldn't be better. They got me in and out quickly and got me back on the road! I will never do business with any other dealer. If your in the market for a new car or service work give them a try you will not be disapointed! More
by john007
Employees Worked With
3
October 21, 2004
They were extremely fair and esay to work with. Not pushy at all. They found the right vehicle for me and got me the best price I could ask for. The van runs great! at all. They found the right vehicle for me and got me the best price I could ask for. The van runs great! More
by jimcowser
Employees Worked With
Jim Croxton, Bob Hook Jr
August 26, 2004
You need to see how Bob Hook Chevrolet too care of my truck while in there care. My truck was spotless and never looked anything like it does in the pictures. Thanks for having Gravel and Dirt dust blow truck while in there care. My truck was spotless and never looked anything like it does in the pictures. Thanks for having Gravel and Dirt dust blown into my truck and into my Duramax motor. Heres the link and click on Steves truck pics ande you will see how much dirt blew intoi the Inside and the motor areas. The truck had the hood open and the window rolled down why I don't know and my seats have been shampooed but there is still dust coming out of them when you fluff the seats and this did not happen before I took my truck top Bob Hook Chevrolet and now they want to screw me around on cleaning my truck and fixing all the damaged parts the tech scrached up and now I wounder if my motor will have any future damage from all the gravel and dirt dust that covering the motor with the valve covers and the new fuel injectors expossed to this dirt and gravel dust. This truck is nw 3yrs old with 52232 miles on the clock and it has been in the shop three times for injector problems. If this isnt a lemon than I don't know what is. Heres the link enjoy.<br>http://community.webshots.com/user/spinmastersteve More
by Steve2500HD
Employees Worked With
Jim Fortney, Lee Hunley and Bob Hook Jr
August 21, 2004
Great place to buy a vehicle. Leon is very friendly and will work with you to get you the best deal possible. Also Leon is not pushy like majority of car sales people. I would definately recommend this d will work with you to get you the best deal possible. Also Leon is not pushy like majority of car sales people. I would definately recommend this dealership to anyone and ask for Leon, he will do you right. More
by rsllkl
Employees Worked With
Leon Joyner
