Bob Howard Acura
Oklahoma City, OK
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We had a spare tire install on my RDX. We were quoted one price from the parts department and when we were finished the bill was $100 more. The service rep was able to lower the cost by $5 We were quoted one price from the parts department and when we were finished the bill was $100 more. The service rep was able to lower the cost by $50. When we went to get in the car the spare tire was hanging down. It was installed upside down and improperly. I have bought two cars from this dealership and for the most part they are on top of things. The next time I will get a quote in writing before taking my car in. More
Even though I did not purchase my Acura from Bob Howard, not because of anything, they had any control over, I have always use them for my service, and I find them to be extremely helpful and customer servi not because of anything, they had any control over, I have always use them for my service, and I find them to be extremely helpful and customer service focused. They offer the maintenance that is required on the vehicle, but when I declined it, they don’t pressure me and into feeling bad, but they also explain the importance of certain things. More
Great people to work with. Didn’t get a loaner at first while awaiting payment from outside party. Received a loaner and that kept my life moving forward. Good communication. Didn’t get a loaner at first while awaiting payment from outside party. Received a loaner and that kept my life moving forward. Good communication. More
I’ve never had a problem getting my car serviced from the moment I pull into the bay I’m always greeted with care and respect and always listen to my concerns. moment I pull into the bay I’m always greeted with care and respect and always listen to my concerns. More