Bob Howard Toyota
Oklahoma City, OK
Filter Reviews by Keyword
By Type
Showing 424 reviews
Brett greeted me and listened attentively to my requests. He stated it would probably be an hour and a half wait but he was back within an hour with everything accomplished and even ran out to drive my car He stated it would probably be an hour and a half wait but he was back within an hour with everything accomplished and even ran out to drive my car up to the door. Way to go Brett! More
I appreciate having an assigned advisor who goes over recs in person and communicates to the technician and escorts clients out when work is completed. Today I had 2 visits (needed a follow-up due to ong recs in person and communicates to the technician and escorts clients out when work is completed. Today I had 2 visits (needed a follow-up due to ongoing tire issue) with 2 different high-caliber and professional advisors. I respect that a conservative approach was taken first visit -more accepting and palatable to know a new tire was needed. My only comment is in regards to the complimentary beverages. Styrofoam cups continue to be provided; in this era of recycling and being planet-conscious, I look forward to when Toyota switches to paper biodegradable products. I brought my own paper cup today. More
Hayden is the best service advisor. He was accomodating. We are very satisfied. We have been coming there since we owned my Camry. This is the first time that we are very satisfie He was accomodating. We are very satisfied. We have been coming there since we owned my Camry. This is the first time that we are very satisfied. More
Excellent courteous service by Bob during my recent visit for oil and change He went above and beyond to ensure the validity of free oil change on my new Venza was ok and ensured no charges for oil and change He went above and beyond to ensure the validity of free oil change on my new Venza was ok and ensured no charges More
Great dealership, bought my Tacoma here in 2013. Feel they have always treated me fairly on service my truck. Left for a while when I had to move to Yukon. But I think I will just stick with this d Feel they have always treated me fairly on service my truck. Left for a while when I had to move to Yukon. But I think I will just stick with this dealership from now on. Being convient is not always the best choice. More
Prompt service. They no longer wash the car after service. And I wish they wouldn’t mess around with the lights. They no longer wash the car after service. And I wish they wouldn’t mess around with the lights. More
Excellent Customer Service and did not try to sell a bunch of extra stuff during service call. I worked with John and was very pleased and will return. bunch of extra stuff during service call. I worked with John and was very pleased and will return. More
Service department visit for 10,000 mile service. Had an appointment and got right in. Waited about 30 minutes and was done. Good experience. Had an appointment and got right in. Waited about 30 minutes and was done. Good experience. More