Bob Howard Toyota

I have to apologize for the delay of this review! On April 4, i woke up to Schedule a appointment for a oil change, thinking i would at least have to get in the next day however one was available! Wh On April 4, i woke up to Schedule a appointment for a oil change, thinking i would at least have to get in the next day however one was available! When I arrived 7 minutes late I was checked in within 5 minutes. Mr Michael Wolverton gave the spill about the coffee, doughnuts and how the service would go! And just like he said it did! I expected recommendation for certain services from my last visit and the same ones came up again via text (as he told me) "the sooner you respond, the sooner we can get started with your services " no sooner than I completed the report he was there to make me aware that it would be time consuming and offered me to go home for my much needed rest seeing that I mentioned that i work Till midnight! I was so impressed with my service, as we walked toward the curb for my Uber he wanted be sure that I didn't leave my "Switch"(not mine) he then schooled me about maybe getting into a switch but I digress! I ubered home, thought about one service that I should have had done, called him and he was able to get it in as well!!! I received a text to let me know that my car was ready for pickup, I responded and within 10 minutes I was headed back to the dealership, got there to find Michael having lunch without missing a beat he says come share my lunch it wasn't chicken so I passed lol lol but he tried to insist that i at least have some fries sincerely! What a guy! I felt like a good friend or family member!! And as we were heading to the cashier he asked if it would be ok wash my car and within 5 minutes I was on my merry way! Feeling the care and concern of Michael and the favor of God, cause He loves me like that! Oh I left out i was singing Michael 's praises to my sister b4 i got back to my car! Absolutely incredible, impressive and impeccable service! I could not have had better a experience! Thanks so much guys!! More

Easy to schedule. Any suggested added service is explained complete with support picture and price Any suggested added service is explained complete with support picture and price More

Clearly communicated professionally done. Good experience. Impressive. To the point precise and well done thank you Good experience. Impressive. To the point precise and well done thank you More

Everyone was so professional and helpful! I specifically dealt with Trey Frey and he was great to communicate updates on my car daily. I specifically dealt with Trey Frey and he was great to communicate updates on my car daily. More

I will definitely do business here again! !! The salesman Pico is legitimate, and what I mean is he seemed honest and very knowledgeable about the vehicle I was after. And anyone that has ever !! The salesman Pico is legitimate, and what I mean is he seemed honest and very knowledgeable about the vehicle I was after. And anyone that has ever bought any vehicle knows that’s a rarity. There was no sales pitch no B.S. just a kind of “This vehicle sells itself” attitude. I was actually going to shop around some more but because of the atmosphere that I experienced I I pulled the trigger and drove it home. More

Don did an amazing job taking care of us and was very honest, upfront and helpful. honest, upfront and helpful. More

Good service, friendly professional staff, nice waiting areas with good amenities. No pressure or upselling areas with good amenities. No pressure or upselling More

Very fast and friendly service. The guy was very polite and chivalrous. Pulled the car up to the door for me because of the rain and opened the door. The guy was very polite and chivalrous. Pulled the car up to the door for me because of the rain and opened the door. More

They were very busy when we arrived, but got me in for my appt time. my appt time. More

Always courteous and respectful. Take my concerns and needs seriously. Keep me informed during repairs and let me know if any delays are expected. Efficient, friendly, and always rec Take my concerns and needs seriously. Keep me informed during repairs and let me know if any delays are expected. Efficient, friendly, and always receive excellent service! More