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Bob Johnson Chevrolet, Buick, GMC Truck - Service Center
Le Roy, NY
166 Reviews
166 Reviews of Bob Johnson Chevrolet, Buick, GMC Truck - Service Center
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May 05, 2019
Side sensors Problem was handled promptly, solved and made right. They know what they are doing! Swift service, made to feel like a valued customer. Will look to J Problem was handled promptly, solved and made right. They know what they are doing! Swift service, made to feel like a valued customer. Will look to Johnson for a new car. More
by PEMCKELLY1
Verified Customer
Helpful April 30, 2019
Best dealership The best dealership around. Drive to Bob Johnson's in Leroy for the best deals and wheels. They really are the best car dealership ever. The best dealership around. Drive to Bob Johnson's in Leroy for the best deals and wheels. They really are the best car dealership ever. More
by svasilo1
Employees Worked With
Other Employees :
They are all amazing
April 09, 2019
Efficient very courteous and helpful I went to Bob Johnson because I needed an oil change at that time I knew I would have to return due to my inspection would be effective in the month o I went to Bob Johnson because I needed an oil change at that time I knew I would have to return due to my inspection would be effective in the month of April, a matter of 2 week the service department went ahead and did the inspection at that time so it would not be necessary for me to return in the 2 week appt. I did not have to wait long to have all done my car is safe and I have not had any problems. More
by stomaselli
April 08, 2019
you already had my reply to the manager of the service dept For the most part , we are NOT HAPPY !! the radio quit had to drive out twice just to be told the radio was back ordered . Spent the next few weeks For the most part , we are NOT HAPPY !! the radio quit had to drive out twice just to be told the radio was back ordered . Spent the next few weeks whistling dixie ! the tech damaged the dash board. so decided to have the dash repaired at a later date. Transmission problems with a vibration. I was told it was the transmission fluid. Made the appointment went it, to be told the fluid was back ordered ! recived a call from Steve in service the fluid was in stock. made another appointment to change the fluid and repair the existing dash, when I got home I discovered the paint from fixing the dash was dripped on my console. I had to clean it off with chemical cleaner. The hardest part of this whole thing is its a 45 minute drive one way . then the following week after the transmission service it began to leak . was told the tech didnt tighten up the fitting On a positive note Steve in service (Leroy store) has done his best that was within his power Robert & Valerie Kane More
by TINMAN71056
Employees Worked With
Steve
April 07, 2019
Service on truck. Great service and communication. In and out quickly. Service and repair done very well. Staff was friendly and kept me updated through the repair proc Great service and communication. In and out quickly. Service and repair done very well. Staff was friendly and kept me updated through the repair process. More
by hkemp002
Employees Worked With
Brett Streightiff, Aaron Casseri
April 06, 2019
Great to work with Easy to schedule appointments,quick service and reasonable prices. It’s nice that you receive some complimentary services when you purchase a vehicle. Easy to schedule appointments,quick service and reasonable prices. It’s nice that you receive some complimentary services when you purchase a vehicle. Later hours are helpful as well ! More
by klw21178
Employees Worked With
March 31, 2019
Service Clean Service area. Friendly, knowledgeable, and professional staff. Reasonable pricing. Service area is easy to get in and out of. Minimal waitin Clean Service area. Friendly, knowledgeable, and professional staff. Reasonable pricing. Service area is easy to get in and out of. Minimal waiting was required during this visit. More
by dhsiceman
March 13, 2019
It was ok The inspection went good. Had it in for oil change and tire rotation, asked about 50000 mile services that might need to be done didn’t get any answer The inspection went good. Had it in for oil change and tire rotation, asked about 50000 mile services that might need to be done didn’t get any answer just kind of a shrug of the shoulder. So was disappointed with that but very timely on the service work they did. More
by JAKE73
February 27, 2019
Easy to work with I called up and explained my problem to Phil. Told me to bring it right down. had paper work all ready started for a loaner before I got there( that I called up and explained my problem to Phil. Told me to bring it right down. had paper work all ready started for a loaner before I got there( that was a plus in my book, since I was still having to get to work,). Worked with Steve when I got there, who was very kind and easy to work with! Was very happy with the both guys! More
by BF2383
Employees Worked With
Phil and Steve in service
February 24, 2019
Tire repair At Bob Johnson in LeRoy, our tire was repaired ASAP and the customer service was friendly and efficient, as always. We have always found this dealers At Bob Johnson in LeRoy, our tire was repaired ASAP and the customer service was friendly and efficient, as always. We have always found this dealership to go above and beyond to make our leasing experience a smooth as possible. More
by Mike W
