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Bob Johnson Chevrolet
Rochester, NY
2,866 Reviews
Thank you for visiting Bob Johnson Chevrolet, the areas #1 Chevrolet dealer. Bob Johnson Chevrolet is the best place to get a new or used car, truck or SUV. With over 1,300 vehicles available, we have the largest inventory in Rochester, NY. We pride ourselves on never losing a sale over price and for being kind courteous people who really care about our customers. Your satisfaction is our highest priority, thank you for trusting us with your sales and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,866 reviews
November 04, 2018
Great experience. Steve York took time to help us make a decision to pick the right car for our use. We have never owned an SUV. Joe, (from the nerd desk) was very kno Steve York took time to help us make a decision to pick the right car for our use. We have never owned an SUV. Joe, (from the nerd desk) was very knowledgeable and patient showing us how everything worked. Also enjoyed working with George Sarkis. More
by Jmsherm
Helpful November 04, 2018
Great service Excellent service in a timely fashion. The employees make you feel welcomed and taken care of. So I will definitely come back to bob Johnson again Excellent service in a timely fashion. The employees make you feel welcomed and taken care of. So I will definitely come back to bob Johnson again More
by KITTYOEMILY
Verified CustomerNovember 04, 2018
Easy factory maintenance Scheduled appointment for first required oil change/maintenance. Easy, efficient and quick. Total time from check in to completion within promised tim Scheduled appointment for first required oil change/maintenance. Easy, efficient and quick. Total time from check in to completion within promised time of one hour. Happy customer ! More
by RTERRA1
Employees Worked With
November 04, 2018
Chevy trax lease Everyone was incredibly helpful, couldn’t have asked for a better experience. All of the employees made sure we were taken care of and had the best se Everyone was incredibly helpful, couldn’t have asked for a better experience. All of the employees made sure we were taken care of and had the best service possible More
by Teiganru
November 04, 2018
Great experience! Havie been dealing with this dealership for many years and keep coming back when it’s time for a new car! Dave Towle in sales is awesome! Havie been dealing with this dealership for many years and keep coming back when it’s time for a new car! Dave Towle in sales is awesome! More
by Traxs
November 04, 2018
My go to Chevy dealer I’ve puchased many vehicles from Bob Johnson. I keep coming back because the process is no pressure and fair. You don’t feel like you’re getting taken I’ve puchased many vehicles from Bob Johnson. I keep coming back because the process is no pressure and fair. You don’t feel like you’re getting taken advantage of when you drive off the lot. The staff has been great. More
by agales0
Employees Worked With
November 04, 2018
Great Experience This was by far the smoothest car transaction I have ever experienced. I was originally set on leasing the Toyota Rav 4 instead of the Equinox. I have This was by far the smoothest car transaction I have ever experienced. I was originally set on leasing the Toyota Rav 4 instead of the Equinox. I have owned Toyota's for years and have been extremely happy, however, George Sarkis convinced me to give the Equinox a try. I am a convert!! Thank you George and thank you Benny for taking such good care of me. More
by linda
November 04, 2018
The advisor was great. Dan was great he took the time to explain in detail all of the repairs that were made and why they were important to maintain. Dan was great he took the time to explain in detail all of the repairs that were made and why they were important to maintain. More
by jladyk80
Employees Worked With
November 04, 2018
Poor service, had to follow up miltiple times Multiple people called me the wrong name. After I was given an estimate on my car I called later to ask questions and was told that the person I was d Multiple people called me the wrong name. After I was given an estimate on my car I called later to ask questions and was told that the person I was dealing with "did not get the full story about my car from the tech". Had to bring my car back after it was fixed because it was not aligned right and something was hitting the exhaust pipe while I was driving. More
by ERK
November 02, 2018
Great people to deal with and a no hassle experience Very friendly people to work with. A simple call an hour and a half later i was given a price that in my opinion was unbeatable. Very friendly people to work with. A simple call an hour and a half later i was given a price that in my opinion was unbeatable. More
by Jtayloj
Employees Worked With
