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Christopher Sherlock
Refer Me
151 Reviews
Dealership Experience
10 yrs, 9 mos
Industry Experience
14 yrs, 10 mos
Languages Spoken
English
151 Reviews of Christopher Sherlock
September 08, 2023
They say they will keep my car in service for 1 month or more, but they do not give a loaner. more, but they do not give a loaner. More
by Mert
Other Employees Tagged: Andrew Bisig, Jamalle Cade, Christopher Codd, Dan Helmbold, Kirstin Perry
Helpful 
April 20, 2023
Been calling service dept. for 3 days no answer. Finally left message and no call back. They had no problem selling me a truck but then horrible customer service. Never go back for 3 days no answer. Finally left message and no call back. They had no problem selling me a truck but then horrible customer service. Never go back again. More
by Kpd148
Other Employees Tagged: Andrew Bisig, Jamalle Cade, Christopher Codd, Dan Helmbold, Bill Kinney, Peter Montante, Kirstin Perry , Buddy Baur, Jessica Stahl
July 02, 2019
Excellent Had Chris Sherlock for service. He was friendly and called me as soon as my part came in. He was very easy to talk to and answered all of my questions Had Chris Sherlock for service. He was friendly and called me as soon as my part came in. He was very easy to talk to and answered all of my questions and concerns. Will definitely go back for service in the future and work with Chris. More
by JDELCLERCK333
Verified CustomerJune 30, 2019
Service Had a appointment for 6/1 did not complete work till 6/12. Almost 2 weeks for muffler and seat fabric repair. I had to call three times for updates. Had a appointment for 6/1 did not complete work till 6/12. Almost 2 weeks for muffler and seat fabric repair. I had to call three times for updates. Not 1 call from service to keep me in loop More
by DAVE.NACCO
June 24, 2019
Problems breaking Was experiencing problems when breaking. Had to push break pedal to the floor to slow the Equinox down. After three days of hearing nothing, I called Was experiencing problems when breaking. Had to push break pedal to the floor to slow the Equinox down. After three days of hearing nothing, I called the service rep. The rep stated that he had test driven the vehicle but he could not get the breaking issue to repeat. Called back in another three days only to be told the vehicle would be ready later that day. My frustration is the poor communication from the service rep. More
by reggie
June 18, 2019
Not Amazing but Not Bad Either Leasing so service is free, younger adults working and a lot of them rely on computers for info. “Technicians” rather than Mechanics but again most of Leasing so service is free, younger adults working and a lot of them rely on computers for info. “Technicians” rather than Mechanics but again most of service is free so can’t complain. More
by TraxGuy18
Other Employees Tagged: Andrew Bisig, Christopher Codd, Brady Schultz, Nick Cortese
June 16, 2019
Forgot that my car was there. Service department didn't have the car part, no big deal, they said it would be in next day (Friday). So I left the car there Friday, Saturday. Monday Service department didn't have the car part, no big deal, they said it would be in next day (Friday). So I left the car there Friday, Saturday. Monday called me to tell me they forgot my car was even there?! Either too busy or unorganized?! Not sure which one?! Also, this was previous to forgetting my car was there...when I made a routine recommend 18 month service appointment and checked in the employee asked me what that means?! I said I'm not sure exactly, oil change, rotate tires, etc. I also mentioned a noise I started hearing. He said I had to talk to someone else about it. He did not know where this someone else was, he was clearly frustrated and continued to tell me his shift was ending now. So unprofessional in my opinion! More
by POWERSLAVE
June 06, 2019
Service The service consultant, Chris Sherlock, was helpful, but can't say the same for the service techs. It took them 3 days to fix the problem. I know th The service consultant, Chris Sherlock, was helpful, but can't say the same for the service techs. It took them 3 days to fix the problem. I know they had the part there so that wasn't their "excuse." I DID NOT appreciate being made to use a truck for a loaner. I am 82 yrs. & did not like having to struggle to get into the truck. Don't see why you can't offer some sort of sedan to your customers. VERY disappointed w/this part of the service. More
by elaine
June 03, 2019
Great place to go I love it with an appointment or without they will help you anytime. I drop my car off in the morning grab a courtesy cup of coffee. Catch a ride to w I love it with an appointment or without they will help you anytime. I drop my car off in the morning grab a courtesy cup of coffee. Catch a ride to work with the shuttle service and a ride back when my car is done. I don’t have to waste time waiting for my car to get done. If your car is gong to be there for an extended time ask for a loaner. More
by anthony_r_holley
Other Employees Tagged: Andrew Bisig, Christopher Codd, Dan Helmbold, Darwin Morillo, George Sarkis
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