Back

Bob Johnson Toyota

Rochester, NY

4.5
711 Reviews

3399 W. Henrietta Rd.

Rochester, NY

14623

Directions

By Type

711 Reviews of Bob Johnson Toyota

December 14, 2015

Simple, clear, pleasant buying experience I really appreciate Dorchel's approach to car sales: no hassling or pressure – they just help you find what you're looking for, and make everything as More

by SarahM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Conrose
December 14, 2015

Quick, Easy, No Hassle Car Shopping This dealership made my car shopping experience very easy and worry free. I was able to do the bulk of it online in my spare time which was a huge lif More

by cjordan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zaka Ansari, Jessica Denz
December 13, 2015

I love Toyota vehicles The people are friendly and attentive. They listen & answer. They are knowledgeable and if they do not have an answer to your question they will resea More

by Ceejay42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Morse
December 12, 2015

Dorschel is a no-hassle dealer! Very good experience with this dealer. They offer a no hassle experience with very friendly sales associates. The business operations are smooth and More

by MJKelly918
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meagan Farmer
December 11, 2015

Totally above board, quality experience! As a naturally skeptical person, I was truly impressed with the honesty and sincerity of the staff, especially our sales-person Joe Roides. Joe was pa More

by susan
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Roides
December 09, 2015

Wonderful car buying experience! Our experience with Dorschel was exceptional from start to finish! The receptionist was pleasant, helpful and very efficient. Our trade in appraisal More

by Happy Customer!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
reception, trade in appraisal, Zaka Ansari
December 08, 2015

Pleasant, informative, very helpful Everyone was friendly, answered all our questions, and provided us with the Tacoma that fit our needs. The style, performance and dependability is wh More

by 80mi.trip
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kojo
December 07, 2015

This is the way Car Dealerships should work! Usually dread going to car dealerships to look for new vehicle, but was pleasantly surprised and lucky enough to have Kimberly Braggins as sales consu More

by Susie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Braggins, Michael Gilman
December 02, 2015

Good dealer. Salesman is friendly and helpful. Used cars are under good condition. Really satisfied. I just bought a 2012 Camry, looks like a brand new vehicle. More

by Jimmy--love Camry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Camiolo
December 01, 2015

Very Happy Jason our salesman was wonderful, and I was referred to Dorschel's from Kim O'Connell who works at the same location as Jason. This is the very first More

by gobills1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salesman Jason, Kim Oconnell
...
33
...