Bob Lanphere's Beaverton Honda
Beaverton, OR
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Matt is a great service advisor. He is very pleasant to deal with and is very knowledgeable about the mechanics of my car, which is very rare for a service advisor. Matt was very patient with me when I ask deal with and is very knowledgeable about the mechanics of my car, which is very rare for a service advisor. Matt was very patient with me when I ask him numerous questions about the service Honda was performing and about general questions I had about how my car operates. My car was ready when promised and there were no surprises. Overall, I would recommend to anyone who owns a Honda to work with Matt. More
The Lanphere team made this process easy and pain free. Thank you JC & Rachel for taking such good care of us! We will refer and direct folks your way! Thank you JC & Rachel for taking such good care of us! We will refer and direct folks your way! More
Both Nick and Linda provided excellent service. Nick met my request for a 2013 white/tan interior EXL Accord with a 2014 model because he didn't have any 2013 in that color combination but gave me a 2013 pr my request for a 2013 white/tan interior EXL Accord with a 2014 model because he didn't have any 2013 in that color combination but gave me a 2013 price break! He was very professional and allowed me to make decisions at my own pace. Similarly, Linda provided great financial service for me - even suggested switching to another financing company that offered a better (lower) interest rate (1.25 lower). She was pleasant and did not try to hard sell any of the accessories. I received the information and then went home for the evening to think about what I really wanted. I came back the next day and advised Linda what I wanted to include and closed the deal. She was very professional and a joy to work with in completing this transaction... This was the best experience I have ever had for buying a new car, bar none! More
Worst experience ever. The car smelled of strong chemicals which was intended to mask the odor of 7 years of smoke. When I asked the salesman about the smell, he started to try and tell me it wasn't chemicals which was intended to mask the odor of 7 years of smoke. When I asked the salesman about the smell, he started to try and tell me it wasn't cigs and was only the chemical used to clean. It was so bad that by the end of the test drive I had a migrane. He gave me a lackluster offer to try and clean it, but really by then I was just done. Lession 1: probably not a good idea to argue with a customer, lesson 2: cigarette smoke is literally impossible to mask. Lesson 3: this sales guy is in the wrong profession. More
I wish there were choices beyond "5-great" for scoring!!! Why can't there be 100?!?!?!?!?!?!? I purchased my FIRST new car ever from Beaverton Honda (a 2013 Honda Fit) at the beginning of August. scoring!!! Why can't there be 100?!?!?!?!?!?!? I purchased my FIRST new car ever from Beaverton Honda (a 2013 Honda Fit) at the beginning of August. Jake Wajdik was our sales guy and he was PHENOMENAL!!! Seriously, I can't express my gratitude. I was there with my fiance (now husband), and we were there for probably 6 hours! I'm very much a Daddy's girl, and he wanted to be part of the process of my first car purchase; problem is, he lives in another state.... Jake and the rest of the Beaverton Honda team were SO patient and respectful on the phone calls back and forth with my dad... They even agreed to chat with him over the phone and email him any information they needed. They were kind, respectful, and FUN (just like us). By the time we finally left, half the staff knew who we were and were so excited to see us off - with congratulation for our upcoming nuptials too! I want to bake them cookies and take them to dinner and give them tons of gold stars! So go see Jake - I promise you'll be in the best hands! More
5 star service is an under estimate of this sales team! I began in the service department with my old car and ending up buying a New Honda CRZ. I explained what I wanted to the sales team lead by Jeff Holley began in the service department with my old car and ending up buying a New Honda CRZ. I explained what I wanted to the sales team lead by Jeff Holley and they went right to work. Jeff is absolutely the best saleman I have every worked with and I have bought 5 cars in the past. He is the cutting edge of sales that will define a new generation of sales tactics, because he was never pushy, but instead he listened to exactly to what I desired in a car and lead me to several ideal cars while keeping it totally casual and didnt jump into the "car salesman stereotype". Through out the whole process he made you feel comfortable and actually made the buying experience a fun time. Sadly, this is rare in the auto industry, but at Beaverton Honda I had a smile the entire time. Since then I have told family, co workers, and friends about my experience. I know others may read this and think it is a placed ad, but I assure you that my story is true and if you don't believe me, just ask for Jeff Holley and Linda Azrak in financing and see what I mean. Thanks again to the Beaverton Honda Team and Jeff and Linda! More
We had a wonderful experience working with Beaverton Honda, specifically Maria Benn and Randy Goodin, who were honest, not-pushy, welcoming and made our car buying experience a breeze! They made us feel Honda, specifically Maria Benn and Randy Goodin, who were honest, not-pushy, welcoming and made our car buying experience a breeze! They made us feel special, that our business really mattered to them and worked with us on price points as well as detailed out the 2012 Honda Civic SI that we purchased. They were thorough, very knowledgeable and had excellent customer service. My husband and I have been to other dealerships in the past that were sleazy and pushy but Beaverton Honda never made us feel this way and went above and beyond our expectations. We highly recommend this dealership and especially recommend working with Maria Benn who was down-to-earth, friendly and very knowledgeable. We will send all of our friends and family to them! More
I today bought a Honda Certified Used Car (a 2012 Accord with 10,000+ miles). My salesman was Jamarri Whiteside, an intelligent, personable, and highly knowledgeable young man who was expertly informed, cha with 10,000+ miles). My salesman was Jamarri Whiteside, an intelligent, personable, and highly knowledgeable young man who was expertly informed, charming, and enthusiastic about the cars he sells. Jamarri was a genuine pleasure to deal with, very patient and professional, happy to answer my (often ignorant) questions. Randy Goodin explained my financial choices very well, with warmth, efficiency and good humor. I must give special compliments to Karen Voss, who explained my financing & warranty options thoroughly and clearly, emphasizing what would work best for me. Jamarri, Randy and Karen make an excellent team, and they served me well. At no time was I ever pressured, and I was always treated with relaxed, friendly honesty. If you want to buy a Honda (and I suggest you do, if vehicle reliability is your Number One priority) you cannot do better than Lanphere Beaverton Honda. Ask for Jamarri Whiteside, and hope you get to meet Randy and Karen, too. You cannot do better. - Fred in Lake Oswego More
HONEST AND OUTSTANDING CUSTOMER SERVICE!! I purchased a HONEST AND OUTSTANDING CUSTOMER SERVICE!! I purchased a new car about six months ago from Maria Benn, who I felt was the most honest sales person I h HONEST AND OUTSTANDING CUSTOMER SERVICE!! I purchased a new car about six months ago from Maria Benn, who I felt was the most honest sales person I had ever come across. My experience at this dealership has continued to fascinate and delite me. Today was a perfect example. I came in to get my first oil change, which was free! The service department was friendly and fast. I then had a question for Maria, the sales person who had sold me my car MONTHS ago, she was more then happy to help me figure out how to use my iPod with my car and listen to music from Pandora. Then, another sales person, Myke Thompson came over and gave me the chord I needed to do what I wanted. No charge! He explained how to use it and listen to my favorite tunes from my iPod via Pandora! I am so happy because I've been trying to figure this out for months! These two sales people made no money off of me. I had already bought my car and they took the time to help me, give something I needed and their honesty and customer service, I feel was over the top. If you are going to buy a Honda or a car from this dealership, you will get great, honest customer service from Maria Benn or Myke Thompson. My advice is to ask for one of them. Linda G. More
Jamarri is a very honest, patient, non-pushy, and articulate sales person with a great sense of humor. I enjoyed working with him and it was (only) because of him that I decided to buy a car from Bea articulate sales person with a great sense of humor. I enjoyed working with him and it was (only) because of him that I decided to buy a car from Beaverton Honda (after a dreadful experience with another auto dealer in Hillsboro who couldn't keep the commitment). Jamarri made a note of all my demands and made sure that the same was delivered. I am very pleased with his work ethic and strongly recommend him to everyone. I also interacted with Linda, Tony, Jasmine, and Bill, and they all are very professional in their work. Kudos to the whole Beaverton Honda team! You guys are great! More




