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Bob Penkhus Volkswagen
Colorado Springs, CO
3,366 Reviews
The Penkhus Motor Company that you see today had its humble beginning back in 1951 when Robert N. Penkhus moved his young family from Ames, Iowa, and opened a small used car operation in Colorado Springs. New cars were added to the operation on Pikes Peak Avenue in 1957 when the Company became one of the ten dealers in the United States to obtain a Volvo Franchise. In 1972 the Volvo Franchise was moved to a fledgling area of Colorado Springs called Motor City.
The combination of a quality product and a reputation for excellent customer service assured continued growth, including the addition of a Mazda franchise, in October 1972, at the Pikes Peak Avenue location. In 1975, Mazda joined Volvo in Motor City to increase productivity and to better serve our customers.
Mr. Penkhus' son, Robert A. Penkhus ("Bob"), was a "permanent fixture" around the dealership from an early age, so it was natural that he would join his father in the business upon his graduation from the University of Denver. Bob Penkhus gradually assumed responsibility for all aspects of dealership operations and in 1977, became President of Penkhus Motor Company. Mr. Penkhus' concerns for his customers and employees, coupled with his enthusiasm for our products, have resulted in continued success and growth. Development of a new car display area along Interstate 25 in 1987 was followed one year later by a major service and parts expansion project in which we added fourteen mechanical and detail service stalls, doubled the parts area, and built an enclosed customer service area. In the spring of 1999 our growth continued with the opening of our second Select Certified location and a Domestic and Import Service Center on Austin Bluffs Parkway.
With the growth of Colorado Springs, Penkhus Motor Company wanted to ensure that it was meeting customer needs. In 2004 Penkhus Motor Company remodeled its Motor City location including constructing a new showroom and making other improvements at the Motor City location. In 2006 Penkhus Motor Company constructed a new facility at Woodman and Powers, which is the Bob Penkhus Mazda at Powers store.
In 2009 Penkhus Motor Company acquired a Volkswagen franchise and opened the Volkswagen franchise at the Motor City Drive location. In 2012 Penkhus Motor Company acquired a Mitsubishi franchise which is located at the Austin Bluffs Parkway Select Certified location. That facility is now known as Bob Penkhus Mitsubishi.
As a result of our commitment to excellence, Bob Penkhus Mazda is the Number 1 volume dealer in the Gulf region. Based on customer satisfaction levels, Bob Penkhus Motor Company has been recognized as a Volvo Dealer of Excellence and has been inducted into the Mazda Presidents Club.
Our continued success and growth requires each of our employees to possess a commitment to excellence toward each of our customers. Each member of the Penkhus Motor Company team should strive daily to meet all Penkhus Motor Company standards and goals in order to ensure future growth and success.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Workmanship
Service Time
Service Communication
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 3,366 reviews
Verified Customer
August 18, 2023
Took my car in to Bob Penkhus in motor city for service Aaron was excellent and the service tech provided a video of my car to explain everything that was checked and the checkout process was easy and ever Aaron was excellent and the service tech provided a video of my car to explain everything that was checked and the checkout process was easy and everything was very professional and courteous. I highly recommend this dealer for sales and service. More
by Car guy
Employees Worked With
August 17, 2023
Recently picked up a 2023 XC40 on lease. Bruce was my sales person and he was great. Very responsive, worked with my budget, and had the vehicle ready for pick up. Jordan in finance mailed m Bruce was my sales person and he was great. Very responsive, worked with my budget, and had the vehicle ready for pick up. Jordan in finance mailed me the paperwork overnight for my husband and I to sign as we don’t live in Colorado. I carried the paperwork with me when I picked it up and turned it in. Ja’lyn was the person that did the delivery and explained all of the components of my new vehicle. He made sure my phone was synced with the vehicle and showed me how to use the Volvo app. I drove up from New Mexico to pick up my new car, and I highly recommend this dealership and their staff. Thank you for helping me get my first ever new car! More
by A.schmidt
August 17, 2023
Building was clean. I was greeted promptly. Aaron communicated clearly & efficiently, He was respectful of my time and very welcoming. I was greeted promptly. Aaron communicated clearly & efficiently, He was respectful of my time and very welcoming. More
by CHRISTINA
Employees Worked With
August 17, 2023
Everyone was very knowledgeable and accommodating . It was very appreciated. I would recommend.. highly recommend. It was very appreciated. I would recommend.. highly recommend. More
by Ride17
August 17, 2023
Malos mecánicos, cometen demasiadas negligencias, no te sientan en un escritorio para hablarte, se enoja Si exiges calidad en el servicio sientan en un escritorio para hablarte, se enoja Si exiges calidad en el servicio More
by Daiquel Díaz Pacheco
August 17, 2023
Justin is great to work with. The dealership is professional and does the work needed, but the prices are expensive. The dealership is professional and does the work needed, but the prices are expensive. More
by ARCHRECHNAI
Employees Worked With
August 16, 2023
The service was good. The prices were too high Having a loaner car was great The prices were too high Having a loaner car was great More
by Chandler.w.sparks
August 15, 2023
Very helpful and friendly throughout my visit. Bryn was informative and there was no pressure on making any decisions right away, I was able to take my time. Highly recommend. Bryn was informative and there was no pressure on making any decisions right away, I was able to take my time. Highly recommend. More
by Jfraser0113
