Bob Penkhus Volvo Mazda Volkswagen - Service Center
Colorado Springs, CO
2,472 Reviews of Bob Penkhus Volvo Mazda Volkswagen - Service Center
Aaron was a pleasure to deal with. Our Mazda is performing well. We will be back Our Mazda is performing well. We will be back More
Diego was awesome. Took care of all my needs and was very attentive. Made me feel like a valued customer and seen me as a person not just $$$. Took care of all my needs and was very attentive. Made me feel like a valued customer and seen me as a person not just $$$. More
Justin was great to work with loved they wash & vacuum out your car for free and they did a good job on fixing my car. out your car for free and they did a good job on fixing my car. More
Bryn was the best car salesman I’ve ever worked with and I’ve bought a half dozen new cars in my life! Ryan was a great sales manager too! Overall, it was an outstanding car buying experience! I’ve bought a half dozen new cars in my life! Ryan was a great sales manager too! Overall, it was an outstanding car buying experience! More
Highly professional, Justin and his team saw the repair work completed even when more trouble with my car showed up. He was a pleasure to work with! work completed even when more trouble with my car showed up. He was a pleasure to work with! More
Responded quickly to a traveller showing up without an appt. Svc advisor asked good questions and with mechanic took the simplest steps possible and sent me on my way. Very fair price. appt. Svc advisor asked good questions and with mechanic took the simplest steps possible and sent me on my way. Very fair price. More
Aaron is one of if not the best service advisor anyone could possibly ask for he deserves a raise could possibly ask for he deserves a raise More
Great place and Brian is friendly and courteous. I gave a 4 star bc I specifically stated shock absorber needs replacing for the trunk. It was not done—telling me it just need adjustment, but as a r I gave a 4 star bc I specifically stated shock absorber needs replacing for the trunk. It was not done—telling me it just need adjustment, but as a result the trunk neatly hit my head had I not quickly. I’m glad this didn’t happen to my elderly father. More
The customer service provided by Danielle is the gold standard that all auto dealerships’ service managers should strive to achieve! Danielle went above and beyond by taking the initiative to ask me if standard that all auto dealerships’ service managers should strive to achieve! Danielle went above and beyond by taking the initiative to ask me if I had an extended warranty, and then by taking the time to research and confirm I in fact did have an extended warranty. Her efforts save me well over $800 of out of pocket costs. In the end I paid $0 for for the diagnostics and the actual removal and replacement of the O2 sensor. I hope Danielle receives the recognition, financial compensation, and progression within the company that she deserves. In closing, I only plan on working with Danielle whenever I need to take my vehicle in for service. Finally, the ratings in the survey are for Danielle only!! Thanks again Danielle. V/R David More