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Bob Rohrman Kia

Lafayette, IN

4.4
958 Reviews
Welcome to Bob Rohrman Kia. We are sure you have seen our name before. Our family has decades of experience in automotive sales, and our dealerships span multiple states across the Midwest, but none of that is important. What is important is that we will treat you right, and we will do it right now, and right here in Lafayette.We will roll out the red carpet for you no matter what you need. We can’t wait to earn your business! With our new Kia inventory, you are bound to find exactly what you need when you come to us. We have well over 100 Kia models in stock including many of your favorites like Optima, Sorento, Sportage, and more. We even have the iconic and unique Kia Soul. With the new Kia warranty of 10 years or 100,000 miles, you really can’t go wrong. Not only are these vehicles reliable, and backed by a great warranty, but they also have a huge number of features, that you will have to see to believe. Browse through our inventory online right now, or stop by to see us in person today. We are not just a new inventory. We also have a huge used inventory as well. We have many Kia models along with models from many worldwide brands. On top of that, our pre-owned inventory has all been quality inspected so you can rest assured that you are getting a reliable and safe model from Bob Rohrman Kia no matter what you buy. In addition to our used inventory, we also have a full Kia service department that can take care of any service or maintenance that you Kia may need. You can count on Bob Rohrman Kia to always do right by you!
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701 Sagamore Pkwy S

Lafayette, IN

47905

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Showing 958 reviews

October 13, 2021

Ok got to go back tomorrow because I had a check engine light on after I left More

by hotboy6528
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Sanders
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Anderson, Donald Puetz, Aiden Caposieno, Matthew Yero, Austin Brown
Oct 14, 2021 -

Bob Rohrman Kia responded

Thank you for your business and this review. We're happy to hear our service team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 13, 2021

Aaron found us exactly the pickup we were looking for. He is VERY knowledgeable and pleasant to work with. We really appreciate his help and we would certainly like to work with him in our future needs More

by Berendaarnetta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron South, Garrett McDonald, Gannon McDonald
Oct 13, 2021 -

Bob Rohrman Kia responded

Thank you so much for choosing Bob Rohrman Kia! Congrats on your new purchase, and let Aaron or our team know if we can be of any more assistance!

October 10, 2021

Was very clean and our salesman Mitch was very nice and was very helpful and did a wonderful job getting us a new suv. More

by ljh67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett McDonald, Mitch Evans
Oct 10, 2021 -

Bob Rohrman Kia responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Mitch and hope you enjoy your new SUV. We truly appreciate your feedback!

October 10, 2021

Amazing experience at the store, very patient in finding me the lowest price possible for my score More

by Gavi.mcdonald.13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrett McDonald, Gwen McDonald, Matthew Yero, Gannon McDonald
Oct 10, 2021 -

Bob Rohrman Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 09, 2021

Alejandro and Russle were great , top tier service we’ll be back soon, thank you! More

by aby2819
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro Noyola
Oct 10, 2021 -

Bob Rohrman Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 08, 2021

I had a very good experience, the staff was very helpful and answered all my questions. More

by IFLORES6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Aguilar
Oct 10, 2021 -

Bob Rohrman Kia responded

Thanks for your feedback on your recent visit to Bob Rohrman Kia. I'm glad to hear that we were able to assist you and that you had such a positive experience.

October 07, 2021

Sticker price is less than what I gave for car also very pushy sales manager More

by ADEANDA71
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony Aguilar
Oct 25, 2021 -

Bob Rohrman Kia responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Oct 26, 2021 -

ADEANDA71 responded

Sticker price was $29,995 basically $30,000 we get back to finance manager we are financing almost $34000 we put $2500 down. he tried to explain it away. Would not give us the sticker in the window after we where done.. We get home very unsatisfied we call Qwen she told us she would work it out get us in a different vehicle. They call me Monday afternoon and tell me they will give me $24000 for the car back it has 170 MILES ON IT.. Slap in face .. They just added $3000 to sticker price. We traded it else where. But still this put us in a financial mess.. We Then took the paper in from dealer to get reimbursed for the added insurances. And some how that paper is lost. now they want us to fill out there paper and start all over. salesman Danny is young and new but great. He was having a hard time at knowing they do customers like they did us. The whole changing new sticker prices and not giving you window sticker WHEN FINISHED should be against the law. I have thought about calling channel 18 to do a story. I think the community should know what's going on at Bob Rohrman. Thanks, Alvin & Omie DeAnda 765-585-6964 call anytime.. I will give you the opportunity to make this right with us before i post publicly. And ask for a interview.

October 06, 2021

They ask me to have transmission fluid exchange but they already did it last may More

by sevillalani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Anderson
Oct 23, 2021 -

Bob Rohrman Kia responded

We're sorry to hear that you didn't have a fully satisfying experience, and would like to learn more and see if there is something we can come up with to turn it around for you. If you don't mind, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

October 06, 2021

I was charged $130. To diagnose that the trac on the sunroof needed lubricated and another $130. To be given an est to replace items on the tailgate that may or may not solve the problem. The est was ov More

by MJ
Price
Recommend Dealer
No
Employees Worked With
Frankie Sanders
2.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2021

Good customer service and communication. Logan got me the car I wanted at a great price and gave me an excellent value for my trade in. More

by meganehill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Vandeveer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Yero
Oct 04, 2021 -

Bob Rohrman Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Logan to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

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