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Bob Rohrman Schaumburg Kia
Schaumburg, IL
2,830 Reviews
Although Rohrman Auto Group has grown to become one of the largest of its kind, our roots are still here in Illinois, and we remain family-operated with numerous generations leading the company. You get to take advantage of the tremendous buying power we have to ensure you get new and used vehicles at great prices, plus our fantastic reputation with a wide range of lenders and financing agencies. But at the same time, you know that you are working with people who love the Schaumburg area and who will treat you like one of our neighbors, because that is what you are. That is a combination that provides you with an unbeatable experience; visit us at Schaumburg Kia to enjoy this for yourself today and discover a better way to buy a car.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,830 reviews
May 16, 2023
Mark Robles was the rudest service advisor I have ever met. Please go somewhere else and save yourself the headache. This guy will be verbally abusive for absolutely no reason but to avoid dealing with cu met. Please go somewhere else and save yourself the headache. This guy will be verbally abusive for absolutely no reason but to avoid dealing with customers. Never in my life have I had such a poor experience. More
by Do not go here
Employees Worked With
Mark Robles, MarK Robles
April 24, 2023
There were No updates after the initial we have your car. Long wait for service completion. No loaners. I was promised a call back within an hour, and I never heard even five days later. Long wait for service completion. No loaners. I was promised a call back within an hour, and I never heard even five days later. More
by CREINGLASS
Verified CustomerEmployees Worked With
Salm manager service
March 25, 2023
This is the second time I have worked with Tiffany. I returned to Schaumburg Kia because of her. She is trustworthy and helpful. There was confusion about my paperwork, which she resolved in my favor I returned to Schaumburg Kia because of her. She is trustworthy and helpful. There was confusion about my paperwork, which she resolved in my favor with no questions asked. I highly recommend her. More
by VJB1948
March 24, 2023
Very easy and friendly team to work with. They made my new car purchasing experience pleasurable. Steve is very knowledgeable and friendly to work with. Definitely recommend this dealership. They made my new car purchasing experience pleasurable. Steve is very knowledgeable and friendly to work with. Definitely recommend this dealership. More
by Wesam
Employees Worked With
Steve Heinze, Anthony Longobardi
March 11, 2023
Muy satisfecho con mi compra. Excelente servicio. Muy profesional y me ciento muy contento gracias Excelente servicio. Muy profesional y me ciento muy contento gracias More
by FRANCISCORODRIGUEZ71
February 26, 2023
Best salesman on golf road! I shopped at every dealership I could find and Bill was by far the most friendly and accommodating salesman I had the pleasure of working with. What I shopped at every dealership I could find and Bill was by far the most friendly and accommodating salesman I had the pleasure of working with. What I liked best about my experience was that he was extremely knowledgeable and didn’t push just to make a sale. He actually tried to help me find the best car for my family. More
by Johnnyli
Employees Worked With
Other Employees :
Jeanna Rice, Anthony Longobardi, Mike Raith, Bill Brennan, Nic DeSanti
February 25, 2023
Having issues with parts that were replaced only 3 years ago and now they are telling me these same parts need to be replaced again. Original parts lasted 7 years but replacement parts only last 3? Reply to ago and now they are telling me these same parts need to be replaced again. Original parts lasted 7 years but replacement parts only last 3? Reply to text messages from service dept but never get a text back. Now KIA America is trying to deal with dealership but I don't have high hopes for any resolution. More
by ON24OFF48
Employees Worked With
Issac
