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Bob Rohrman Schaumburg Kia

Schaumburg, IL

Overview
Employees
Reviews
Vehicles
4.5
2,830 Reviews
Although Rohrman Auto Group has grown to become one of the largest of its kind, our roots are still here in Illinois, and we remain family-operated with numerous generations leading the company. You get to take advantage of the tremendous buying power we have to ensure you get new and used vehicles at great prices, plus our fantastic reputation with a wide range of lenders and financing agencies. But at the same time, you know that you are working with people who love the Schaumburg area and who will treat you like one of our neighbors, because that is what you are. That is a combination that provides you with an unbeatable experience; visit us at Schaumburg Kia to enjoy this for yourself today and discover a better way to buy a car.
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750 E Golf Rd

Schaumburg, IL

60173

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Showing 2,830 reviews

February 15, 2023

Very nice Kia service place. Workers are attentive to all of your needs.That why I'm driving to Schaumburg from my house on lake shore drive. More

by mikhail1221@outlook.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Hidder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 15, 2023 -

Bob Rohrman Schaumburg Kia responded

Thank you for choosing Bob Rohrman Schaumburg Kia and trusting us with the care and service of your vehicle. We are happy to hear how helpful the team has been. It makes our day to know that you drive all the way here to do business with us. Have a great day and we hope to see you again down the road!

Feb 15, 2023 -

mikhail1221@outlook.com responded

I'm going to make further appointment for maintenance.like oil and filter change to my Kia seltos when mileage or time will come. Also other services required. Hope Isaac Hidder will not overwhelmed at that time. Thanks for your service!

Feb 15, 2023 -

mikhail1221@outlook.com responded

I'm responded already.

Feb 15, 2023 -

Bob Rohrman Schaumburg Kia responded

We look forward to assisting you next time!

February 15, 2023

I always get in at my prearranged time, and everything is explained to me in detail. I am updated as to the progress on my vehicle, while I’m waiting too! Any question I ask is answered in a polite and profe More

by Duone Curran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen or Steve
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Feb 15, 2023 -

Bob Rohrman Schaumburg Kia responded

Our team is delighted to have your business, Duone! Thank you for supporting Bob Rohrman Schaumburg Kia and we will see you next time!

February 15, 2023

Fil Principato was every helpful and explained everything that was going to be done to my car. Overall, nothing but great experiences every time with this dealership. More

by SAL-KAREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fil Principato
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 15, 2023 -

Bob Rohrman Schaumburg Kia responded

We couldn't ask for a better review! We're overjoyed Fil offered thorough and communicative assistance that accommodated your needs and shaped another fantastic experience at Bob Rohrman Schaumburg Kia. Safe travels, and we look forward to your next visit!

February 15, 2023

Customer service is always good. People are friendly and helpful and take care of all of your needs. More

by TAMMYHANNS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MarK Robles
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Feb 15, 2023 -

Bob Rohrman Schaumburg Kia responded

Our team is always happy to help you out, Tammy! Thank you so much for supporting Bob Rohrman Schaumburg Kia and please let us know if you need anything down the line!

February 15, 2023

They were friendly, helpful, I felt completely comfortable while speaking to several people at dealership during the process 🤙👍 More

by CHRHUGH6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patricia Villa
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Feb 15, 2023 -

Bob Rohrman Schaumburg Kia responded

Thank you for sharing your wonderful experience with us! It is great to see that our team is going above and beyond to wow our valued guests like you!

February 14, 2023

Steve was great. He made my experience painless. Great guy and very detailed. Very thorough and helpful. More

by Teresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve - new guy
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Feb 15, 2023 -

Bob Rohrman Schaumburg Kia responded

It's great to hear that Steve took such great care of you! Thank you for choosing Bob Rohrman Schaumburg Kia and for sharing your experience. Safe travels ahead!

February 14, 2023

Took alittle longer than I would like and forgot the carwash.Other than that, it was fine More

by mapellman7927
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Hidder
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 15, 2023 -

Bob Rohrman Schaumburg Kia responded

Thank you for sharing this feedback. We apologize for the delay with your car wash, and your patience is appreciated. The Bob Rohrman Schaumburg Kia team looks forward to earning your five stars next time. See you then!

Feb 15, 2023 -

mapellman7927 responded

There was no delay with the car wash because i never received one, they just forgot about it and the work took 40 mins longer than originally promised. Overall i was fine with the work.

Feb 15, 2023 -

Bob Rohrman Schaumburg Kia responded

I am glad to hear that, overall, you were satisfied with the work. I do apologize that it took longer than expected to complete and for the mix-up here with not providing a car wash. I appreciate this feedback and look forward to assisting you next time. -Fil Principato - Service Manager - 847-380-9757

February 14, 2023

The dealership is dated and the dealership is small. The employees there though are excellent. Service Center is very good and I trust them with my vehicle. Overall, nothing but great experiences everyt More

by Jordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 15, 2023 -

Bob Rohrman Schaumburg Kia responded

We are glad to hear that you have had great experiences with our service team, Jordan. Thank you for this feedback.

February 14, 2023

Patient, easy to communicate, no hidden cost and good cost explanation, customer get taken of More

by YWPHAPPY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
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Feb 15, 2023 -

Bob Rohrman Schaumburg Kia responded

We are so happy our Bob Rohrman Schaumburg Kia team earned your five stars. Safe travels until we see you next!

February 14, 2023

Good guys , high volume of work going on. Nice waiting area , good seats and charging areas More

by locuttis38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Hidder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2023 -

Bob Rohrman Schaumburg Kia responded

Thank you very much for the 5-star review! Our team is always happy to help you out!

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