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Bob Rohrman Schaumburg Kia
Schaumburg, IL
2,743 Reviews
Although we enjoy getting the chance to talk about who we are and the principles that guide our actions each day, ultimately, we are all about selling excellent vehicles. To us, selling cars is about more than just moving vehicles off our lot. Selling a car is about connecting with a customer, getting to know you and what you need in your vehicle, and making sure you find the perfect model that you will love driving for a long time. This is why our salespeople focus on listening to our customers, answering all of your questions, and working closely with you throughout the process. It is also why we work so hard to understand what you need in terms of financing; just like no single vehicle is right for every driver, no single financing solution is ideal for everyone. We will get to know you, understand what your situation looks like, and make sure you get financing that fits your budget and meets your needs.
Finding you the perfect vehicle today is important, of course, but we are just as committed to making sure you keep getting the most from it for a long time. That is why our certified service center and Kia parts department are here to assist you with everything you need and keep your vehicle in the best shape possible. You can schedule a service appointment here on our website, bring your Kia to us, and let us handle everything else. Whether you need something simple like a quick oil change today or your vehicle requires bigger repairs because life threw a curveball at you, with Schaumburg Kia on your side, you always know where to turn.
Although Rohrman Auto Group has grown to become one of the largest of its kind, our roots are still here in Illinois, and we remain family-operated with numerous generations leading the company. You get to take advantage of the tremendous buying power we have to ensure you get new and used vehicles at great prices, plus our fantastic reputation with a wide range of lenders and financing agencies. But at the same time, you know that you are working with people who love the Schaumburg area and who will treat you like one of our neighbors, because that is what you are. That is a combination that provides you with an unbeatable experience; visit us at Schaumburg Kia to enjoy this for yourself today and discover a better way to buy a car.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,743 reviews
November 08, 2023
They try to hide how long they have had vehicles, they try to make you believe you have to have a recovery tracker that they put on all vehicles and charge you 500$ that you do NOT have to have,Manager An try to make you believe you have to have a recovery tracker that they put on all vehicles and charge you 500$ that you do NOT have to have,Manager Anthony was very rude and kept paperwork, over all worst car buying experience ever......Do not go here More
by Mark
August 25, 2023
Found a Kia Sedona that looked like it would be a good fit for my family at the time. We needed an eight seat as we had a couple of foster kids added to our own then. Unfortunately , the internet price fit for my family at the time. We needed an eight seat as we had a couple of foster kids added to our own then. Unfortunately , the internet price was too good to be true. I was given a choice of not having the car sold to me or having to purchase extras. Wish I would have walked & paid the extra $5k for the Honda I looked at just before going over there. On top of that, this supposedly "certified pre-owned" well inspected vehicle has had a lot of minor (thankfully not major) issues. The little scratches I should have noticed before hand, and they did not give me a complimentary touch up pen (like I didn't just buy a car from them). The radio antenna pickup almost nothing. It's a good thing I listen to everything off my connected phone anyways, and the one country station my wife listens to does come in. The was a tiny chip in the windshield that repaired that they didn't point out. The engine when it idles doesn't sound perfectly smooth. And the biggest annoyance with it is that neither side door wants to fully close all the time (one side almost none of the time). This causes us to have to get out & bump them closed constantly. Overall this dealership will use underhanded tactics to lure you in & charge you more. And they will not be honest with the quality of the vehicle you're purchasing. Maybe some of the other sales members treat you better, but I would never purchase another vehicle from Bill Brennan. More
by JVHILBS
Verified CustomerMay 29, 2023
They altered my contract without my approval or knowledge. Changing a contract without the approval of all parties is ILLEGAL. (Alter a Contract's Terms Before or After Signing It. https://www.l knowledge. Changing a contract without the approval of all parties is ILLEGAL. (Alter a Contract's Terms Before or After Signing It. https://www.lawyers.com/legal-info/business-law/business-law-basics/contract-modification.html). They made a fake receipt to hide the illegal changes on the original, forged my signature, slandered my name to BBB & Atty General. When I asked why I didn't see the things I'd negotiated for they wanted to call the police. I called for them. The police refused to come because they said "you did nothing wrong". I simply asked a question. They refuse to correct the altered documents (written in pencil after typing) or reimburse me for a second, extra plate fee which is even larger than the original plate fee. I have 7 witnesses to Manager Ricky Perez reducing the price by $1824. They all agreed simultaneously & unanimously. I was told the reduction was on the receipt but that was a lie. Mr. Perez went back on his word. I have hard copy original documents with his handwriting & his forgery of my signature wasn't very good. By these figures he insists on continuing to cheat me out of $2,299.00 I negotiated for but was not given. I've got my documents and copies of his which I'd be happy to show in court. More
by me2
Employees Worked With
Michael Mallory, Ricky Perez
May 16, 2023
Mark Robles was the rudest service advisor I have ever met. Please go somewhere else and save yourself the headache. This guy will be verbally abusive for absolutely no reason but to avoid dealing with cu met. Please go somewhere else and save yourself the headache. This guy will be verbally abusive for absolutely no reason but to avoid dealing with customers. Never in my life have I had such a poor experience. More
by Do not go here
April 24, 2023
There were No updates after the initial we have your car. Long wait for service completion. No loaners. I was promised a call back within an hour, and I never heard even five days later. Long wait for service completion. No loaners. I was promised a call back within an hour, and I never heard even five days later. More
by CREINGLASS
Employees Worked With
Salm manager service
March 25, 2023
This is the second time I have worked with Tiffany. I returned to Schaumburg Kia because of her. She is trustworthy and helpful. There was confusion about my paperwork, which she resolved in my favor I returned to Schaumburg Kia because of her. She is trustworthy and helpful. There was confusion about my paperwork, which she resolved in my favor with no questions asked. I highly recommend her. More
by VJB1948
March 24, 2023
Very easy and friendly team to work with. They made my new car purchasing experience pleasurable. Steve is very knowledgeable and friendly to work with. Definitely recommend this dealership. They made my new car purchasing experience pleasurable. Steve is very knowledgeable and friendly to work with. Definitely recommend this dealership. More
by Wesam
March 11, 2023
Muy satisfecho con mi compra. Excelente servicio. Muy profesional y me ciento muy contento gracias Excelente servicio. Muy profesional y me ciento muy contento gracias More
by FRANCISCORODRIGUEZ71
March 02, 2023
They’re always willing to help me in anything I need & great customer service & people! great customer service & people! More
by Kristy
Employees Worked With
