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Bob Rohrman Toyota

Lafayette, IN

4.6
1,667 Reviews
When you come to our Lafayette dealership, you will discover that we offer more than just inventory, service, and financing for Toyota models. Bob Rohrman Toyota is committed to exceptional customer service and creating lifelong connections with drivers in the Lafayette area. We serve Delphi IN, Frankfort IN, Monticello IN, and beyond by meeting your automotive needs and viewing each customer from Delphi IN, Frankfort IN and Monticello IN as part of our extended community. We view drivers from the Delphi IN, Frankfort IN, Monticello IN and beyond not just as customers but as individuals with unique needs. Our goal is to match you with the Toyota model that suits you best so that you leave our Lafayette dealership with the car, truck, crossover or SUV that suits your lifestyle. Our financing team is also here to find the lease or loan that accommodates your needs. When it's time for maintenance, we offer the precision, speed, and affordability to keep your Toyota Camry, Prius, Highlander, Corolla or RAV4 in peak condition. Make the trip from your home in Delphi IN, Frankfort IN or Monticello IN to visit us in person here in Lafayette and see for yourself how much more enjoyable shopping for, and owning, a vehicle can be with a professional dealership on your side. We're conveniently located, we're waiting to answer any and all of your questions, and we look forward to assisting you with all your vehicle transactions and services.
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3900 South Street

Lafayette, IN

47905

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Showing 1,667 reviews

August 06, 2022

Liars, told me LoJack was included in the price they provided me. Made me sign and then said it’s an extra $600. Refused to take it out. More

by SANJU0414
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stone Dalton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Oakes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Bob Rohrman Toyota responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

August 05, 2022

Great experience. Treated with respect. Had fun with your version of deal no deal. Won $750 toward the purchase of our Highlander! Thanks Randy, really enjoying our ve More

by ddandkga
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stone Dalton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy
Aug 08, 2022 -

Bob Rohrman Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 03, 2022

Mason and the Team at Bob Rohrman are AMAZING and always take good care of me my 2 vehicles! More

by grimmet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Schutz
Aug 04, 2022 -

Bob Rohrman Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 30, 2022

My first time came to Bob Rohrman Toyota for oil change for my Lexus. The facility is clean and services very professional, they done my car within an hour. I would going back here again for my next serv More

by dang_phm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Schutz
Aug 01, 2022 -

Bob Rohrman Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 29, 2022

As always, the service team provides awesome service, efficient and high quality work, and accurate ETA’s More

by Bill M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Oakes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victoria, Mason Schutz
Jul 30, 2022 -

Bob Rohrman Toyota responded

Thank you for taking the time to leave us this fantastic review, Bill. It's great to hear that we've always been able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you again for choosing Bob Rohrman Toyota!

July 29, 2022

Jeb was very attentive and helpful. I felt no pressure when purchasing my used vehicle. More

by BPSINDY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 30, 2022 -

Bob Rohrman Toyota responded

Congratulations on your new purchase! Thank you for choosing Bob Rohrman Toyota. We appreciate your feedback and great rating. We're glad we were able to help, and we hope to see you again.

July 29, 2022

Quick service. Great customer care. I would definitely recommend Bob Rohrman auto for any auto service needs. More

by APRILZENZ
Recommend Dealer
Yes
Employees Worked With
Larry Thompson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2022 -

Bob Rohrman Toyota responded

Thank you for taking the time to share your feedback with us, Aprl. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 28, 2022

Appointment was on time, service staff was friendly and attentive, technician completed work on time, work was more than satisfactory. More

by ppope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annette ??, Mason Schutz, Sonya Johnson
Jul 28, 2022 -

ppope responded

Review is correct.

July 28, 2022

Quick dependable service. I will keep coming back. People very nice and helpful. Everyone should try them. More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Streitmatter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2022 -

Bob Rohrman Toyota responded

Thank you, Nancy. We appreciate your business and our team looks forward to serving you again soon!

July 28, 2022

Quick and accurate service. Took care of our needs and made us feel at home. More

by Jenglert42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Schutz
Jul 28, 2022 -

Bob Rohrman Toyota responded

Thank you for choosing Bob Rohrman Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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