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Bob Rohrman Toyota

Lafayette, IN

4.6
1,672 Reviews
When you come to our Lafayette dealership, you will discover that we offer more than just inventory, service, and financing for Toyota models. Bob Rohrman Toyota is committed to exceptional customer service and creating lifelong connections with drivers in the Lafayette area. We serve Delphi IN, Frankfort IN, Monticello IN, and beyond by meeting your automotive needs and viewing each customer from Delphi IN, Frankfort IN and Monticello IN as part of our extended community. We view drivers from the Delphi IN, Frankfort IN, Monticello IN and beyond not just as customers but as individuals with unique needs. Our goal is to match you with the Toyota model that suits you best so that you leave our Lafayette dealership with the car, truck, crossover or SUV that suits your lifestyle. Our financing team is also here to find the lease or loan that accommodates your needs. When it's time for maintenance, we offer the precision, speed, and affordability to keep your Toyota Camry, Prius, Highlander, Corolla or RAV4 in peak condition. Make the trip from your home in Delphi IN, Frankfort IN or Monticello IN to visit us in person here in Lafayette and see for yourself how much more enjoyable shopping for, and owning, a vehicle can be with a professional dealership on your side. We're conveniently located, we're waiting to answer any and all of your questions, and we look forward to assisting you with all your vehicle transactions and services.
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3900 South Street

Lafayette, IN

47905

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Showing 1,672 reviews

November 17, 2021

I waited more than 1.5 hour and all they did was change oil and filter. Other people came and go while i'm waiting at the service department. More

by bekrolcay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Philip Dovolis
Dec 04, 2021 -

Bob Rohrman Toyota responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

November 17, 2021

Chuck has been amazing over the years and has helped provide quality vehicles for my family! The staff are always professional and were sweet to my son. They had a really fun, indoor playground to kee More

by wright9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stone Dalton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2021 -

Bob Rohrman Toyota responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Bob Rohrman Toyota are glad to have you as a customer.

November 16, 2021

Service department is the best. Travel 100 miles to get service. Will always purchase vehicles and have them serviced here. More

by DWBASAN0308
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Rainford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2021 -

Bob Rohrman Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bob Rohrman Toyota, we look forward to having you as one of our valued customers for many more years to come!

November 14, 2021

I’ve always had a good experience at Bob Rohrman Toyota and that’s why I continue to give them my business. I’ve been dealing with the same salesman for over 10 years and we’ve built a good relationship so More

by TABITHAGSW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2021 -

Bob Rohrman Toyota responded

Tabitha, Thank you! Chuck and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman Toyota.

November 11, 2021

Awesome service from Dolton will keep coming back for cars from these guys great experience More

by DUSTINTUDOR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Bob Rohrman Toyota responded

Dustin, Thank you so much for taking the time to share your feedback with us. Dalton and our team are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

November 05, 2021

Larry is always great to work with. Treats us like family! Always a great experience. More

by BOGANFAMILY4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Rainford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brock Odle, Drew Vance
Nov 06, 2021 -

Bob Rohrman Toyota responded

Thank you so much for your kind words for Larry, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! We look forward to seeing you again!

November 03, 2021

Larry, Brad and Drew were exception! Friendly, helpful and worked to find me the best interest rate at TCU. Very satisfied! More

by bzellers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Rainford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew & Brad - financing, Drew Vance
Nov 03, 2021 -

Bob Rohrman Toyota responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bob Rohrman Toyota!

October 29, 2021

Wrecked my beautiful Prius & need new car. Met Larry who explained the car situation is less than ideal and if I wasn’t too picky he could get me into something close to what I wanted .AND he delivered! Gre More

by bekster572
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Rainford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer
Nov 01, 2021 -

Bob Rohrman Toyota responded

It's fantastic to hear that Larry provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Bob Rohrman Toyota!

October 27, 2021

This dealership from sales to service is tops - you simply cannot beat them for courtesy or friendliness - not to mention that they will jump through hoops to meet your needs or wants. Customer servic More

by jrbuker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Streitmatter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2021 -

Bob Rohrman Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 25, 2021

Salesman tried to upswell everything they could. Also even though I purchased road coverage they didn’t honor it when I got a flat tire More

by CTTJJ2312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dalton Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Bob Rohrman Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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