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Bob Rohrman Toyota

Lafayette, IN

4.5
1,661 Reviews
Call Dealership (765) 588-9873

3900 South Street

Lafayette, IN

47905

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1,661 Reviews of Bob Rohrman Toyota

February 07, 2023

they were pretty good but it took forever & i almost paid an extra $200 but luckily my brother told me that hey over charged More

by ZHENG.MANDY9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
i can’t remember who but it was a man
Report | Print
Feb 08, 2023 -

Bob Rohrman Toyota responded

Thanks for sharing about your experience with Bob Rohrman Toyota. We apologize for the long wait and will share your comments with the team. We appreciate your business and hope to see you again!

February 05, 2023

The staff was very helpful and professional. We are repeat customers. We love our Toyota Rav 4 ! More

by AAVE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kylee Thompson, Trevor Oakes, Travis Thayer
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Feb 06, 2023 -

Bob Rohrman Toyota responded

Thanks for sharing about your experience with Bob Rohrman Toyota. We appreciate your business and hope you enjoy your new RAV4!

February 05, 2023

They are really nice people I like the way they treat and help and try to do their best to make you feel comfortable , but they don’t have the title for when they said that’s bas More

by luceromarquez56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Drew Vance, Dakota Rogers, Mike Pilkington
Report | Print
Feb 06, 2023 -

Bob Rohrman Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

Mar 14, 2023 -

luceromarquez56 responded

Unfortunately, they don't seem to care about their work, I paid for the car, but they never gave me my title, they just told me that I have to wait 30 days. I've been waiting for the title for almost 45 days and it turns out that they still don't have it.

February 05, 2023

On time. Friendly and courteous at check in and when car done. Will go back. More

by J.DOPPELFELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Thompson, Kaden Price, Maddie Barton, Gabe Cary, Philip Dovolis, Logan Plantenga, Matthew Yero
Report | Print
Feb 06, 2023 -

Bob Rohrman Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 05, 2023

The staff went out of their way to get me the car I needed. Thanks so much. More

by Lynnoswald727
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Not sure if I worked with Drew Vance or not., Chuck Austin, Monte Gates
Report | Print
Feb 06, 2023 -

Bob Rohrman Toyota responded

Thank you, Lynn, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 05, 2023

I HAVE BEEN BUYING CARS FROM YOUR DEALERSHIP FOR AS LONG AS I CAN REMEMBER THANKS TO CHUCK AUSTIN! I HAVE A DEPOSIT ON THE FIRST 2023 PRIUS THAT COMES IN!! CAN'T WAIT! I HAVE 100% TRUST IN YOUR SERVICE DEPT More

by JUSTCHUCK43 ( CORRECT TO 43)
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Austin, Kaden Price, Logan Plantenga, Monte Gates
Report | Print
Feb 06, 2023 -

Bob Rohrman Toyota responded

Thank you for choosing Bob Rohrman Toyota. Your feedback and rating mean a lot to us. We're glad Chuck delivered such a great experience, and we look forward to seeing you again!

February 04, 2023

As a young female I felt taken advantage of and lied to. They promised things they did not deliver. They tried to sell me cars I didn’t want instead of what I went looking for. Rayme was nice and tried to s More

by KGSHAFFER17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kylee Thompson, Drew Vance, Rayme Ehle, Mike Blaettner, Brock Odle
Report | Print
Feb 09, 2023 -

Bob Rohrman Toyota responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

February 04, 2023

Visited Rohrman Toyota on 1/27/23 for service and was in and out in less than a hour. Logan was great! He got my oil changed, tires rotated and a new battery in less than one hour! Hats off to a great team! More

by Indybwt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Plantenga
Report | Print
Feb 06, 2023 -

Bob Rohrman Toyota responded

Thank you so much for your kind words for Logan and the team, and for taking the time to leave us this wonderful feedback!

February 04, 2023

We have purchased multiple cars at Bob Rohrman Toyota and are always impressed by their exceptional customer Service. And also Kylee ROCKS!!! More

by CANDERSON200
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kylee Thompson, Travis Thayer, Mike Pilkington
Report | Print
Feb 06, 2023 -

Bob Rohrman Toyota responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Bob Rohrman Toyota are glad to have you as a customer.

February 04, 2023

Kept me informed throughout the day on the progress of repairs and arranged drop off and pick up! More

by john_boggess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Cary
Report | Print
Feb 06, 2023 -

Bob Rohrman Toyota responded

Thank you for your very kind review, John. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bob Rohrman Toyota.

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