Bob Ross Buick GMC
Dayton, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Service reps are always very knowledgeable and professional. The service check-in and checkout procedures are extremely efficient, clearly developed to increase the best customer experience. professional. The service check-in and checkout procedures are extremely efficient, clearly developed to increase the best customer experience. More
Lance and Kirk were doing there above and beyond like always. recommend dealing with them in service! always. recommend dealing with them in service! More
This is the worst run service department that I’ve ever been to. I’ve used this dealership twice in 12 years, and both times the incompetence leads to my vehicle being stuck in their shop for multiple days been to. I’ve used this dealership twice in 12 years, and both times the incompetence leads to my vehicle being stuck in their shop for multiple days and nights. They don’t work weekends and don’t call to let me know that my vehicle won’t be complete until late in the day. Then they don’t offer me an equivalent vehicle as a loaner for the weekend. Dropping my truck off at 8am but they weren’t able to complete the service by 6pm even with the parts being in stock. Then they pass the inconvenience on to the customer. Completely unacceptable business practices and pure incompetence. More
I was taken care of quickly and I have no complaints regarding service I like the feedback on status of vehicle and I feel like my time there is always pleasant. regarding service I like the feedback on status of vehicle and I feel like my time there is always pleasant. More
I don't have any complaints. I got in and out quickly Everything is good. I've been coming to this location for a while and will continue to I got in and out quickly Everything is good. I've been coming to this location for a while and will continue to More
Service department was very organized giving me great service. My repairs were timely and the mechanic spoke to me about my repairs to make sure I was satisfied. service. My repairs were timely and the mechanic spoke to me about my repairs to make sure I was satisfied. More
Honest service advisor, I trust the technicians. Communication while my truck was in the shop was good, customer service after my truck was done was disappointing. I showed up to pick up my truck, i Communication while my truck was in the shop was good, customer service after my truck was done was disappointing. I showed up to pick up my truck, it wasn't washed, when I went inside my service advisor seemed to not recall working with me at all and I was simply directed to the cashier desk by a different advisor. After paying I walked out unacknowledged. Improve your service after the sale. More
My salesperson was Josh Wright. I could not have asked for a better person to help me pick a vehicle. Josh was kind, personable, and very attentive. This young man made my experie I could not have asked for a better person to help me pick a vehicle. Josh was kind, personable, and very attentive. This young man made my experience with Bob Ross Buick a memorable one. If I am ever in the need for another vehicle, Josh at Bob Ross Buick will be exactly where I will go! A big shout out to you Josh Wright, Bob Ross Buick and everyone else involved in the transaction, a smooth one! Sincerely Dixie White More


