Bob Ross Buick GMC

Thank you very much all went well and I would use you again and again. Thank you. again and again. Thank you. More

When you want the best, use the Best for your every service need. I did service need. I did More

Bob Ross dealership always provides top notch services. Prompt in scheduling service too. Thank you Lance for your expertise Prompt in scheduling service too. Thank you Lance for your expertise More

Excellent experience overall. Dan Meyer was great to work with. The car buying process was quick and easy. Dan Meyer was great to work with. The car buying process was quick and easy. More

A big thanks to my salesman Dan Meyer. He was very knowledgeable and helpful with the many questions I had. I especially appreciate that he guided me through the process of setting up the He was very knowledgeable and helpful with the many questions I had. I especially appreciate that he guided me through the process of setting up the OnStar service in my new car. He even reviewed all the features the car had to offer for a better driving experience. More

This was my first experience with the Bob Ross GMC Service Center, and unfortunately, I was underwhelmed by the quality of service provided. I brought my truck in for a routine oil change and asked Service Center, and unfortunately, I was underwhelmed by the quality of service provided. I brought my truck in for a routine oil change and asked the service team to look into a maintenance concern. They were also supposed to repair a scratch that was present when I purchased the vehicle and install a tonneau cover that I purchased through GMC. I left the truck with the dealership for nine days. During that time, the oil change was completed. However, they were unable to repair the scratch, even though the truck was there for two Fridays, which I was told is when the scratch and dent repair technician is available. I was advised that I would need to bring the truck back again for the repair. I had to pick up the vehicle on a Saturday when the service center was closed. The receptionist, who was very nice, provided me with the keys and work order. The tonneau cover was open when I picked up the truck, and because it was raining, I was unable to inspect it at the dealership. When I arrived home and tried the cover, I discovered that it had been installed incorrectly. It would not lock on the right side or seal properly at the tailgate. There were also loose parts left in the bed of the truck, and the pull strap was left unsecured and blowing in the wind. I spent more than $1,500 on the cover, plus over $200 for installation, and I now have to arrange another trip to have the installation corrected. Nothing was mentioned about the maintenance concern I raised when I dropped off the vehicle. I will now need to bring it up again when I return for the scratch repair and to correct the tonneau cover installation. I could understand these issues if I had rushed the dealership, but they had the vehicle for nine days. Based on my experience, there does not appear to be an adequate quality-control process within the service center. More

Dan M. and the team at Bob Ross took great care of getting us in our 2021 Chrysler Pacifica. We appreciated Ms. Ross checking on us as we were walking the and the team at Bob Ross took great care of getting us in our 2021 Chrysler Pacifica. We appreciated Ms. Ross checking on us as we were walking the lot very near closing time and sending Dan out to check on us. The team was very flexible with our schedule and was seamless process. We look forward to working with them in the future. More

Scheduled an Scheduled an 8:00 appointment on Thursday July 16 for tire rotation/oil change. car wasn't ready until 4:00. Jiffy Lube would have had this done by 8:30. Also bad communication. I can net tal July 16 for tire rotation/oil change. car wasn't ready until 4:00. Jiffy Lube would have had this done by 8:30. Also bad communication. I can net talk to anyone by phone live except the operator, and nobody returns my voicemails. More

Excellent service department, both the facility and employees. It was a huge factor in my wanting to join the "Bob Ross Buick Family"! employees. It was a huge factor in my wanting to join the "Bob Ross Buick Family"! More