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Bob Ross Buick GMC

Dayton, OH

Overview
Employees
Reviews
Vehicles
4.6
285 Reviews
We are proud to be your authorized Buick-GMC dealer in Centerville, Ohio. Bob Ross Buick-GMC has been serving the community for 50 years and is an award-winning, family-owned and operated dealership, which is deeply committed to the customer. Why Buy from Bob Ross Buick GMC? You'll see. You are our No. 1 priority! Your complete satisfaction is our focus. We attribute our high level of success to both our customers and our employees. Visit Bob Ross Buick-GMC today and see exactly what we mean! We are proud to be serving Centerville and surrounding communities, as we continue to be involved in numerous events, sponsorships, and charitable activities as a way to give back to our customers. One of our favorite events is the annual Dragons High School Baseball Showcase at Day Air Ballpark, where we highlight outstanding athletes of local area high schools. The entire Ross Family also loves supporting our local schools, cultural arts, and non-profit organizations and to try and exemplify good citizenship for our employees and other area businesses. Come visit us at the Bob Ross Buick GMC showroom today and we’ll do everything we can to get you in the Buick GMC car, truck, or SUV that you’ve always wanted.
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85 Loop Rd

Dayton, OH

45459

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Showing 285 reviews

June 29, 2026

They diagnosed my problem promptly and fixed it quickly . I was very happy with the service , they kept me updated and I found the video very helpful More

by grunkmjjl
Recommend Dealer
Yes
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Jun 29, 2026 -

Bob Ross Buick GMC responded

Thank you for letting us know about your experience. We’re glad our team diagnosed and resolved your Encore’s issue promptly, and that the updates and service video provided clarity. Please reach out if there’s anything else we can do for your Buick.

June 29, 2026

Easy to work with and straight forward communication and pricing. The final paperwork process went very smooth and was quick and efficient. More

by mbeak
Recommend Dealer
Yes
Employees Worked With
Ricardo Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon Grams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2026 -

Bob Ross Buick GMC responded

We appreciate you taking the time to share your experience. We’re glad our communication and pricing were clear and that the paperwork for your new Buick Envision went smoothly and swiftly. We’ll be sure to pass your kind words along to Ricardo and Devon.

June 28, 2026

My engine light came on on the way home from Miami Florida. I took it in for service and the team was great. More

by Nikki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee and office support
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Jun 28, 2026 -

Bob Ross Buick GMC responded

Thank you for trusting us with your GMC Acadia when the engine light came on after your trip from Miami. We’re glad our service team made the process smooth and got you back on the road.

June 28, 2026

Bob Ross provides a very consistent and competent service experience. Not every dealership can claim that. More

by rcs10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Highfield
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Jun 28, 2026 -

Bob Ross Buick GMC responded

Thanks for highlighting our consistent and capable service. We’re glad your GMC Terrain received the attention it deserves. We look forward to assisting you again soon.

June 26, 2026

Lee got me in quickly when I called to say my check engine light came on. Issue was fixed and they checked my tire as I said I had a slow leak. A nail caused the issue and a new tire was needed. Fixed More

by matkett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Highfield
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Jun 27, 2026 -

Bob Ross Buick GMC responded

It’s great to hear we could fit your Buick Envista in quickly and resolve the check engine light issue. We’re happy we found the nail causing your tire leak and arranged a same day replacement. Thank you for your five star review!

June 26, 2026

Excellent customer service, my sales rep Ricardo was fantastic and very knowledgeable, helpful with an out of state sale More

by dkim16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2026 -

Bob Ross Buick GMC responded

It’s wonderful to hear Ricardo’s expertise smoothed your out-of-state purchase of the new GMC HUMMER EV Pickup. We’re glad you felt supported throughout the process. Enjoy every mile in your new Hummer EV Pickup.

June 24, 2026

Went in for oil change. I had for them to order a part. The part had came in and they put on after the oil change. I didn't have to come back. More

by teasha_boling
Recommend Dealer
Yes
Employees Worked With
Joe
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Jun 24, 2026 -

Bob Ross Buick GMC responded

We’re pleased that your Buick Encore GX service, including the oil change and part installation, all took place in one appointment. Thank you for sharing how smoothly things went. We look forward to assisting you again.

June 22, 2026

Short staffed made it difficult to schedule an appointment. Took two days to get scheduled. Felt like the staff were overwhelmed. They were very reactive not proactive. Did a good job on getting m More

by JWEBNER
Recommend Dealer
Yes
Employees Worked With
Joe
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Jun 23, 2026 -

Bob Ross Buick GMC responded

We are so glad that we had the opportunity to work with you and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

June 21, 2026

I decided to use your location for an oil change because it was way closer than where I bought my truck. After walking in the service rep was quick to greet and help me out (I showed up 30min early). After More

by dakota.phegley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure… Sorry
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Jun 21, 2026 -

Bob Ross Buick GMC responded

Thank you for choosing our service center for your GMC 2500 oil change. We’re glad our team greeted you promptly, arranged a ride during lunch, and shared a walk-around video of your truck. We appreciate your feedback and look forward to helping you again.

June 19, 2026

Polite, efficient. But had to ask Lance his name. Did not introduce himself Very nice More

by drhphartz
Recommend Dealer
Yes
Employees Worked With
Lance
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Jun 19, 2026 -

Bob Ross Buick GMC responded

We’re glad you found our service team both polite and efficient. We apologize for not introducing ourselves upfront. Thank you for trusting us with your GMC Sierra 1500 and we look forward to your next visit.

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