Bob Ross Buick GMC
Dayton, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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The dealer wanted to charge me a diagnostic fee of $150 in addition to the repair. I don't think that's fair. I was promised a ride home sitting in the waiting room. No one ever called me so I had to come in addition to the repair. I don't think that's fair. I was promised a ride home sitting in the waiting room. No one ever called me so I had to come back out and ask where is the ride home? They said ok just a few minutes and I'll get someone so I ended up waiting about an hour for that ride More
Ricardo was wonderful. Very informative and pleasant to work with. We would choose him again Very informative and pleasant to work with. We would choose him again More
It was Friday, and I didn't hear from anyone, and it was after 5 PM. After finding the phone number and working my way through the multiple phone menus, I did contact the service manager. He explained what after 5 PM. After finding the phone number and working my way through the multiple phone menus, I did contact the service manager. He explained what was done and that it was ready. I discovered emails afterwards, and hadn't realized that emails were sent during the day. I guess that is your preferred standard now? I needed a ride back to the dealership, and that was set up, and understandably there was a little delay. The lady who checked me out looked as though she had had a long day, but promptly did a very good job. More
Easy to work with and straight forward communication and pricing. The final paperwork process went very smooth and was quick and efficient. pricing. The final paperwork process went very smooth and was quick and efficient. More



