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Bob Ross Buick GMC

Dayton, OH

4.6
312 Reviews
We are proud to be your authorized Buick-GMC dealer in Centerville, Ohio. Bob Ross Buick-GMC has been serving the community for 50 years and is an award-winning, family-owned and operated dealership, which is deeply committed to the customer. Why Buy from Bob Ross Buick GMC? You'll see. You are our No. 1 priority! Your complete satisfaction is our focus. We attribute our high level of success to both our customers and our employees. Visit Bob Ross Buick-GMC today and see exactly what we mean! We are proud to be serving Centerville and surrounding communities, as we continue to be involved in numerous events, sponsorships, and charitable activities as a way to give back to our customers. One of our favorite events is the annual Dragons High School Baseball Showcase at Day Air Ballpark, where we highlight outstanding athletes of local area high schools. The entire Ross Family also loves supporting our local schools, cultural arts, and non-profit organizations and to try and exemplify good citizenship for our employees and other area businesses. Come visit us at the Bob Ross Buick GMC showroom today and we’ll do everything we can to get you in the Buick GMC car, truck, or SUV that you’ve always wanted.
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85 Loop Rd

Dayton, OH

45459

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Showing 312 reviews

July 10, 2026

They always do a good job, that is why I return to the seller. Thank you! More

by nreck1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know any names.
Jul 10, 2026 -

Bob Ross Buick GMC responded

It’s wonderful to know that our team consistently takes care of your Buick Encore. We appreciate your loyalty and look forward to serving you again.

July 10, 2026

Great service experience every time. .. In five years, I have never had to return for the same issue twice, More

by BRUCE.HUNTSBARGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Kissee
Jul 10, 2026 -

Bob Ross Buick GMC responded

Knowing our team has kept your Buick Envision running smoothly over five years without any repeat issues is fantastic. Thank you for placing your trust in us. We look forward to assisting you at your next visit.

July 08, 2026

The dealer wanted to charge me a diagnostic fee of $150 in addition to the repair. I don't think that's fair. I was promised a ride home sitting in the waiting room. No one ever called me so I had to come More

by Charleslay88
Recommend Dealer
No
Jul 12, 2026 -

Bob Ross Buick GMC responded

Charles, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

July 07, 2026

Ricardo was wonderful. Very informative and pleasant to work with. We would choose him again More

by thosken@ameritech.net
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2026 -

Bob Ross Buick GMC responded

Thank you for the 5-star rating and for sharing how informative and pleasant Ricardo was. We’re delighted he could assist you with your used Buick Enclave purchase.

July 04, 2026

Lee is great service member! ! A great dealer ship we have bought seven cars from them ! More

by dlcrist2546
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Jul 04, 2026 -

Bob Ross Buick GMC responded

It’s great to hear you’ve trusted us with seven vehicles and that service for your Buick Encore GX met your expectations. We appreciate your loyalty and look forward to seeing you again.

July 02, 2026

It was Friday, and I didn't hear from anyone, and it was after 5 PM. After finding the phone number and working my way through the multiple phone menus, I did contact the service manager. He explained what More

by bobdayoh
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
I don't know the names.
Jul 05, 2026 -

Bob Ross Buick GMC responded

Bob, it's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bob Ross Buick GMC!

July 01, 2026

The dealership properly identified and corrected the slow leaks on my tires, but it took two trips to correct the problem. More

by Jmagary
Recommend Dealer
Yes
Jul 05, 2026 -

Bob Ross Buick GMC responded

Thank you so much for taking the time to share your feedback with us. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 29, 2026

They diagnosed my problem promptly and fixed it quickly . I was very happy with the service , they kept me updated and I found the video very helpful More

by grunkmjjl
Recommend Dealer
Yes
Jun 29, 2026 -

Bob Ross Buick GMC responded

Thank you for letting us know about your experience. We’re glad our team diagnosed and resolved your Encore’s issue promptly, and that the updates and service video provided clarity. Please reach out if there’s anything else we can do for your Buick.

June 29, 2026

Easy to work with and straight forward communication and pricing. The final paperwork process went very smooth and was quick and efficient. More

by mbeak
Recommend Dealer
Yes
Employees Worked With
Ricardo Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon Grams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2026 -

Bob Ross Buick GMC responded

We appreciate you taking the time to share your experience. We’re glad our communication and pricing were clear and that the paperwork for your new Buick Envision went smoothly and swiftly. We’ll be sure to pass your kind words along to Ricardo and Devon.

June 28, 2026

My engine light came on on the way home from Miami Florida. I took it in for service and the team was great. More

by Nikki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee and office support
Jun 28, 2026 -

Bob Ross Buick GMC responded

Thank you for trusting us with your GMC Acadia when the engine light came on after your trip from Miami. We’re glad our service team made the process smooth and got you back on the road.